Performance Analyst
Manchester, Lancashire, United Kingdom
scrumconnect ltd
citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. Role Summary: We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS) . This role will … focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive … user data to guide service design and delivery decisions. Support the collection, validation, preparation, and cleansing of data. Use Power BI and Azure Data Services to build dashboards and performance reports. Ensure compliance with digital service standards and accessibility principles. Essential Skills and Experience: Demonstrated 5+ years of experience working within performance analysis or similar roles. Strong technical More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted: