1 to 25 of 36 Permanent Performance Metrics Jobs in Lancashire

management approach, and drive improvements in our incident response and vulnerability management capabilities. You'll also take the lead in developing meaningful KPIs and performance metrics to monitor operational effectiveness, inform strategic decisions, and support continual service improvement. If you're passionate about making a difference, influencing strategic … engineers and external partners to ensure effective monitoring, detection, and response to cyber threats. Provide line management and leadership to the SOC team, including performance management, mentoring, and professional development, while fostering a collaborative and high-performing culture aligned with the University's strategic objectives. Act as the primary … swift, coordinated action. Develop and maintain key SOC processes, including standard operating procedures, escalation paths, and workflows. Define and report on KPIs, SLAs, and performance metrics to measure operational effectiveness and support strategic decision-making. Oversee threat management, SIEM optimisation, and vulnerability management activities, ensuring tools and workflows More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/YTD … business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural … Competencies Demonstrate a desire to succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and More ❯

offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to … proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). … specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network More ❯

for a Principal Backend Engineer to lead the evolution of our backend systems. This role will drive the development of scalable, secure, and high-performance solutions that form the backbone of our platform. You’ll lead a talented engineering team, define the technical vision, and ensure our infrastructure supports … business goals. Lead and mentor a team of backend engineers, fostering a culture of technical excellence and collaboration. Make architectural decisions that ensure scalability, performance, and securi ty. Development and Deploym ent Oversee the development and maintenance of backend microservices. Ensure seamless deployment with CI/CD processes. Drive … integration of services wi th Postgre SQ L, Re dis, a nd message que ues to ensure efficient data fl ow. Optimization and Performance Monitor backend performance metrics, identifying and addressing bottlenecks proactively. Optimize APIs for low latency and high throughput to support real-time user interactions. More ❯

of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements … implement service improvement actions at both tactical and operational levels. Team Leadership Lead and mentor Account Executives and other team members, fostering a high-performance culture focused on service excellence and professional development. Ensure team roles and responsibilities are clearly defined and performance objectives are regularly reviewed. Operational More ❯

collaboratively with stakeholders to identify, challenge, and improve solution design and execution Follow secure and scalable development processes Deliver creative solutions to satisfy user, performance, and security requirements to agreed test criteria Investigate, assess, and promote the use of new technologies where relevant Collaborate with business and technical stakeholders … on software requirements and standards Analyse application performance to improve the user experience Documenting processes and monitoring performance metrics Assist and contribute to incident resolution as required The right person for this role will have: Similar and relevant professional experience Expert technical skills working with the Microsoft More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

and tools to provide in-depth reports and forecasts. Your contributions will play a crucial role in understanding market trends, customer behaviours, and overall performance metrics which enable our company to stay ahead of the competition. This position demands not only good technical capabilities but also excellent communication … processing of data, data from various sources to identify trends and patterns, with the ability develop and maintain dashboards and reports to visualize key performance indicators (KPIs). You will be required to collaborate with cross-functional teams to understand their data needs and provide analytical support, use statistical More ❯

s more from our partner. The Opportunity We’re partnering with a forward-thinking client to find a Paid Social Consultant with a sharp performance mindset and deep platform expertise. This is an opportunity for a results-driven marketer who goes beyond execution—someone who understands the commercial impact … of Paid Social and knows how to translate insight into strategic growth. The successful candidate will take ownership of performance-led campaigns across platforms including Meta, TikTok, and Reddit, and will play a central role in turning complex data into meaningful action. You’ll be expected to lead with … TikTok, Reddit, and other platforms with a focus on commercial performance. Use native ad tools and third-party analytics platforms to conduct in-depth performance audits, uncover growth levers, and optimise campaigns in real time. Deliver clear, actionable insights to internal teams and/or client stakeholders through sharp More ❯

The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT … teams. Establish new and report on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for user or site issues to include applications, desktop, and hardware devices. What We're Looking For: Ability to assist in strategic planning, results-based management More ❯

for leading and developing the business management capabilities that underpin effective delivery and organizes and matures the function. This role oversees the PMO, IT performance reporting, technology financial planning and IT Commercial and Procurement partnerships. The role partners closely with Finance, Commercial, and Procurement to ensure technology investments deliver … function's business and operational strategy. Key responsibilities Lead the Business Mgt function, including PMO, IT and Commercial procurement interface, financial planning, communications and performance reporting Establish and manage a high-performing PMO function to oversee project governance, reporting, and portfolio delivery assurance Develop and maintain performance metrics … business outcomes through effective reporting and value measurement Champion process improvement, governance, and operational maturity across the function Support executive-level reporting on DigIT performance, investment cases, and benefits realisation Oversee the functions Risk Management process and controls Interfaces to support internal and external audit requirements and processes Develops More ❯

Work closely with marketing, sales, and operations teams to refine product positioning and go-to-market strategies. Optimize ad campaign structures, automation processes, and performance tracking methodologies. Collaborate with the tech team to integrate new ad technologies and tools for better campaign efficiency. Monitor ROAS, CPA, CTR, and other … key performance metrics to continuously improve ad products. Requirements: 3+ years of experience in product management, digital advertising, or performance marketing. Deep knowledge of Facebook Ads, Google Ads, and paid media strategies . Strong analytical and problem-solving skills with experience in Google Analytics, GTM, and ad … functionally and lead teams towards a common product vision. Background in E-commerce, SaaS, or digital agencies is a plus. Benefits: Competitive salary + performance-based bonuses. Opportunity to shape and grow an innovative digital advertising product. Career advancement in a dynamic and fast-paced digital marketing environment. Supportive More ❯

and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely completion of preventive maintenance, system upgrades, troubleshooting, and emergency response at all BESS sites. Oversee implementation of standard operating procedures … and ensure compliance with local and national safety regulations. Monitor field performance metrics, analysing data from monitoring systems to identify trends and drive improvement. Safety & Compliance Ensure all work is conducted in accordance with HSE standards and regulatory requirements. Perform risk assessments and ensure all personnel adhere to … records for audits and compliance reporting. Customer & Stakeholder Engagement Act as the technical liaison for internal stakeholders, project managers, and external clients regarding system performance and field operations. Support customer satisfaction by ensuring service excellence and timely resolution of on-site issues. Training & Development Mentor, coach, and develop field More ❯

and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely completion of preventive maintenance, system upgrades, troubleshooting, and emergency response at all BESS sites. Oversee implementation of standard operating procedures … and ensure compliance with local and national safety regulations. Monitor field performance metrics, analysing data from monitoring systems to identify trends and drive improvement. Safety & Compliance Ensure all work is conducted in accordance with HSE standards and regulatory requirements. Perform risk assessments and ensure all personnel adhere to … records for audits and compliance reporting. Customer & Stakeholder Engagement Act as the technical liaison for internal stakeholders, project managers, and external clients regarding system performance and field operations. Support customer satisfaction by ensuring service excellence and timely resolution of on-site issues. Training & Development Mentor, coach, and develop field More ❯

resolving any challenges that arise. Oversee project financials, including budgeting, forecasting, and tracking revenue, ensuring cost-effective delivery strategies. Track and report on key performance metrics to ensure continuous improvement in project execution. Support the development of junior project managers and contribute to refining best practices and tools More ❯

experience in B2B sales or a strong background in the property industry, with a track record of success. Familiarity with CRM software and sales performance metrics. Experience in driving business growth and achieving revenue targets. Confidence in presenting new technology to clients. Strong stakeholder management skills. Self-motivated with More ❯

on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise: Leverage AI and performance insights to brainstorm, test, and improve messaging and workflow strategies over time Who You Are … we’re building and want to help coaches make a bigger impact Comfortable with AI: You enjoy testing and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in More ❯

Manage a portfolio of customer accounts, delivering tailored support and proactively identifying and mitigating risks. Customer Success Scorecard: Track and analyse customer adoption and performance metrics, implementing improvement plans where necessary. Service Reviews & QBRs: Lead and participate in regular customer service reviews and quarterly business reviews, gathering feedback … networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem-solver. Benefits Competitive salary & performance-based bonus Life assurance cover Enhanced company sick pay Private medical insurance (single cover, with option to add dependents) Interested? Please Click Apply Now More ❯

Google, Facebook, and TikTok. You will scope and design new features, evaluate technical feasibility, and develop systems for campaign planning, including budget optimization and performance forecasting in collaboration with the data science team. Key responsibilities include implementing automated monitoring and alerting systems to detect performance anomalies, creating intuitive … Ability to use at least one SQL/NoSQL DBMS and familiarity with SQL. Understanding of digital marketing principles, including campaign management and key performance metrics. Ability to use a version control system (e.g. git) for code management and collaboration. Proven ability to build user-friendly interfaces for complex More ❯

UK. We are looking for a dynamic and business development focused Business Development Director to drive excellence in client relationships, strategic growth and operational performance of our arb, de-vegetation and environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with … inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance and efficiency. Reporting on key performance metrics to senior leadership, ensuring continuous improvement. What we're looking for: This is a great opportunity for a Senior Business Development Manager More ❯

mandates into actionable training solutions. Represent the company at industry events and conferences. Use data insights to inform product development and sales strategies. Report performance metrics and revenue forecasts to the executive team. Marketing & Communications Collaborate with marketing to drive brand awareness and lead generation. Support content creation More ❯

strategies to mitigate them. Develop and execute account plans to drive customer success and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and … retention, and loyalty. Work with internal stakeholders to support strategies to optimise each stage, ensuring a seamless and positive customer journey. Use data and metrics to analyse customer behavior and improve overall customer experience. Issuer, TMC and Platform Engagement Actively participate in regular calls with key partners including Issuers More ❯