9 of 9 Permanent Performance Monitoring Jobs in Lancashire

aligning team resources and processes to meet customer and business needs. A key part of the role is mentoring and coaching the team, ensuring performance is driven by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic … approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About You You are a dynamic and experienced Customer Success leader with a strong track record of driving customer retention and expansion. You thrive … and mentoring individuals to deliver measurable impact. You combine a data-driven mindset with a customer-centric approach, using insights to refine processes, enhance performance, and shape strategic initiatives. You are confident in defining scalable programs that cater to different customer needs based on ARR, maturity, and journey stage. More ❯

managing applications using containerisation technologies (Docker, Kubernetes). Experience using and defining version control strategies for the team (e.g., Git). Understanding of system performance monitoring, performance issue diagnosis, and implementing solutions. Experience using CI/CD pipelines and tools (Jenkins, Bitbucket Pipelines, GitHub Actions) Working knowledge … and eligible to obtain UK security clearance to Security Check (SC) if required. Experience with message queueing solutions (Kafka, SQS), Serverless technologies (Lambda), and monitoring and logging tools (Dynatrace, ELK stack, Splunk). Experience using logging to derive application insights. Consideration of non-functional requirements (security, accessibility and observability More ❯

opportunities to automate release processes to improve efficiency and reliability. Drive the adoption of DevOps principles, CI/CD pipelines, and release automation tools. Performance Monitoring & Reporting: Track key release metrics, including deployment success rates and incident resolution times. Provide regular reports on release performance to senior … and resolving issues. Experience in managing budgets and resources effectively. Knowledge of specific technology areas (e.g., eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications More ❯

quality improvement and the delivery of service excellence Responsible for the design and delivery of Early Careers & Skills education and training programmers Responsible for performance monitoring and reporting to meet the demands of internal/external quality monitoring and compliance Manage performance in line with set … as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject More ❯

teams. Compliance and Risk Management : Embed regulatory compliance and risk mitigation into system design, working with compliance teams to address inspection and audit outcomes. Performance Monitoring : Define KPIs, capture user feedback, and leverage analytics to monitor performance and drive continuous system improvement. Qualifications Bachelor’s degree (or More ❯

and insightful data visualisations to represent complex datasets effectively. Optimise applications for maximum speed and scalability. Use tools like Sentry for error tracking and performance monitoring. Ensure applications are responsive and provide a seamless user experience across devices. Write clean, maintainable code and conduct code reviews to uphold coding … OAuth and JWT tokens. Understanding of data visualisation libraries such as D3.js, Chart.js, or Recharts. Knowledge of React Native is a bonus. Experience with monitoring tools like Sentry. Familiarity with CI/CD pipelines and version control systems like Git. Knowledge of SEO principles and best practices. Experience with … first design. Familiarity with testing frameworks like React Testing Library and Playwright. Knowledge of server-side rendering and static site generation techniques. Experience with performance monitoring tools like Sentry. Understanding of security best practices in frontend development. Experience with code versioning tools such as Git Experience with DevOps More ❯

Optimisation & PPC Well organised, motivated and friendly An understanding of SEO & PPC principles and best practices is desirable What will your role look like? Performance Monitoring & Reporting – Monitor campaign performance and analyse key metrics to meet client business objectives. Conducted regular client meetings, presented campaign results in More ❯

with key stakeholders, including senior leadership, business segment and functional leaders, and external partners. Communicate the value and impact of digital initiatives to stakeholders. Performance Monitoring : Establish and monitor key performance indicators (KPIs) to measure the success of digital initiatives. Use data-driven insights to make informed More ❯

The success of this directly impacts the CSM's Net Revenue Retention (NRR) goal, which is a culmination of reducing churn and successful upsell. Performance Monitoring, Analysis, and Reporting: Track and focus on key customer success metrics, including customer retention rate (CRR), NRR, customer satisfaction (CSAT), net promoter More ❯