2 of 2 Permanent Service Catalogue Jobs in Lancashire

money from end user compute devices and their lifecycle. - Communicate service health and roadmap to business stakeholders; co create service catalogue offerings and request models that reflect business value. - Communicate clearly to ensure team members are working harmoniously and to the same standard. - Undertake full … delivery. - Proven leadership of a modern service desk aligned to ITIL 4 practices (incident, request, problem, change, service catalogue). - Demonstrable automation/AI implementation in ITSM tooling (e.g., virtual agents, workflow automation, intelligent routing). - Hands-on understanding of digital workplace/ ...

closely with senior business stakeholders to translate complex requirements into scalable solutions Delivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools) Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROI Owning upgrades, lifecycle management, and continuous ...