14 of 14 Permanent Service Delivery Jobs in Lancashire

looking for a Contracts Services Manager to join the Network Services team. This is an excellent opportunity to bring your IT/Networks Service Delivery Management experience into a challenging and rewarding role, working on a range of mission-critical contracts. This is a Flexible Work Location role … ambitions and continue to build and protect the nation's critical infrastructure. The Contract Services Manager (CSM) has overall accountability for assigned contracts, ensuring delivery on time and within budget through effective engagement with internal and external stakeholders. You will build and maintain strong customer relationships, developing ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business ...

Technical Operations Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling … continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement ...

Head of Infrastructure (Fully Remote) Infrastructure Leadership, Vendor & 3rd Party Management, Service Delivery, RFPs, Hands-On IT Strategy Permanent | Fully Remote | Up to £80,000 DOE Charles Simon Associates are recruiting an experienced Head of Infrastructure to join a well-established, market-leading organisation on a permanent, fully … remote basis. This senior leadership role offers the opportunity to shape infrastructure strategy while staying close to delivery in a heavily outsourced environment. This role is ideal for a hands-on infrastructure leader who excels in vendor management, service delivery, and team leadership, and who enjoys operating ...

support of the multidisciplinary team. Duties can include but are not limited to, coding information from patients clinical records, correspondence from other care service providers and other sources on the practice clinical system, adhering to existing policy and procedures. Generic Responsibilities All staff at Berry Lane Medical Centre have … share good practice. This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service ...

Service Desk Engineer - Preston My Client is seeking a motivated and high-performing IT Service Desk Engineer to join their Digital team. This is an excellent opportunity to support a growing organisation with a national presence and a global audience. You will provide high-quality … support to employees while proactively ensuring systems, devices, and services operate efficiently. The role combines reactive service desk support with continuous improvement of IT service delivery and user experience.Key Responsibilities Provide first-class IT service desk support to office-based and remote users Manage user account ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

with the recruitment of an ERP IT Portfolio Lead on a 1 Year Fixed Term basis. The Portfolio Lead will be responsible for the delivery of a range of products and projects, leading on planning and executing the portfolio of projects in both agile and waterfall methodologies and ensuring … adherence to business priorities. The Portfolio Lead will manage a team of Project Managers, Delivery Leads and SME's and is expected to support and develop personal growth in the team to ensure quality of service and that appropriate frameworks are applied to each portfolio. Key Responsibilities: Alongside ...

someone who enjoys building, configuring, and improving ServiceNow applications in live environments. You will work closely with senior consultants and architects while owning the delivery of high-quality workflows, portals, and integrations. Role overview As a ServiceNow Developer, you will be responsible for the design, build, and configuration … responsibilities include: Building and customising ServiceNow workflows across customer, employee, and technology experience Developing modern user interfaces using ServiceNow’s experience layer Configuring Service Portal and UI Builder to deliver role-based dashboards and portals Creating and maintaining integrations with external systems Supporting customer journey design through effective workflow ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

growing their HR practice, and they're after a Senior Consultant with strong ServiceNow HRSD experience. You'll help large organisations re-imagine HR service delivery in a world where employee experience, automation, and agility matter more than ever. You'll be designing and implementing … strategic view on how HR technology can drive real organisational change. What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, lifecycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

needs of each business. As a Software Business Development Manager you will: Identify, target, and engage potential SME clients to promote our payroll services Delivery of strong inbound office leads for the sale of payroll services and software Conduct in-depth needs assessments to understand the unique payroll challenges ...

security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing remote and on-site support across multiple client environments Acting as an escalation point for 1st line … Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress or similar ...