13 of 13 Permanent Service Management Jobs in Lancashire

Service Management Analyst £45,000 – £55,000 | Preston | Hybrid (3 days onsite) When a major incident happens... Some people focus on fixing the technology. Others focus on making sure everything else runs properly. The communication... The coordination... The decisions... The stakeholders... The actions. This role … office) Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover Influence: Help shape a growing Service Management function within a modern Managed Service Provider Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement Development ...

Service Management Analyst (ITSM Incident Management) Preston/WFH to £50k Do you have experience with Incident and Problem Management? You could be progressing your career at a growing software and technology consultancy. As a Service Management Analyst you'll play a key role … supporting Major Incident and Problem Management, helping to coordinate high-priority incidents, facilitate stakeholder communications and ensure actions are tracked through to resolution. Collaborating with technical and service teams, you'll identify recurring issues, contribute to root cause analysis, support Change Advisory Board (CAB) activities and help drive ...

Service Management Analyst (ITSM Incident Management) Preston/WFH to £50k Do you have experience with Incident and Problem Management? You could be progressing your career at a growing software and technology consultancy. As a Service Management Analyst you'll play a key role … supporting Major Incident and Problem Management, helping to coordinate high-priority incidents, facilitate stakeholder c... WKCL1_UKTJ ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: IT Service and Operations Lead Location: Warton, on site, with some flexibility dependent on business needs We offer a range of hybrid and flexible working arrangements – please speak … reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As an IT Service Operations Lead you will oversee day-to-day IT service operations, manage service delivery, and ensure our systems, infrastructure and support teams meet ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: IT Service Change Analyst Job Location: Preston – Hybrid-Once per week on site. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter … defence, aerospace and security solutions of tomorrow – shaping a safer future, for all of us. Role Description: We are seeking a proactive and organised Service Change Analyst to support the successful delivery of IT changes using Agile ways of working. This role involves working closely with cross-functional teams ...

modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across cloud and on-premise … troubleshooting skills Exposure to VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles ...

Leader Lancashire Constabulary is seeking a skilled and motivated ICT Applications Officer Team Leader to lead a team responsible for the support, development and management of critical business applications. This role is based at Hutton Headquarters. You will combine strong technical understanding with effective leadership, ensuring application services … organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery ...

managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join ...

integration Comfortable managing multiple projects concurrently in a fast-paced environment Experience working with cross-functional stakeholders (Legal, HR, Finance, etc.) Solid vendor management experience Strong documentation skills (plans, budgets, risks, timelines) Strong stakeholder management Nice to Have Exposure to Microsoft tech stack (365, Azure, Windows Server) Knowledge … ITIL/service management frameworks Awareness of architecture frameworks (TOGAF) Certifications such as PRINCE2, PMP, AZ-900, MS-900 Experience in digital transformation/hybrid cloud environments The role is offering up to £65,000, with only one day a week required on site in central Manchester. ...

Managing backup, recovery, and disaster recovery processes Supporting incidents and troubleshooting platform issues Performing maintenance, patching, upgrades, and change activities Working within ITIL-led service management processes Improving documentation, standards, and operational procedures Supporting security, compliance, and platform resilience initiatives Working closely with wider infrastructure, cloud, and managed … supporting production database platforms in live operational environments Knowledge of backup, recovery, high availability, and disaster recovery principles Understanding of performance monitoring and capacity management Experience working within managed services, support, or service-led environments Familiarity with ITIL processes and change management A methodical troubleshooting approach ...

savings plans. Collaborate with Finance on forecasting and cost reviews. Cloud Capability Leadership Define and evolve the Cloud Delivery Roadmap. Maintain a Cloud Service Catalogue aligned to KPIs and SLAs. Embed continuous improvement across cloud and platform services. Stakeholder Engagement Collaborate with Architecture, Group Technology, Service Management ...

Network Field Services Engineer, Preston Roc Technologies is seeking a highly motivated and customer-focused Network Field Service Engineer to join our dedicated on-site team in Preston. This is a hands-on, operational role responsible for maintaining and supporting our client's network infrastructure, ensuring contractual service … networking skills, enjoy solving technical challenges, and thrive in a customer-facing environment, we'd love to hear from you. As a Network Field Service Engineer, your responsibilities will include: Installing and commissioning network switches and associated infrastructure Configuring switching environments and network equipment Configuring and supporting Juniper Wireless ...