Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
Capgemini, our Cloud Infrastructure Services (CIS) team is at the forefront of this transformation-helping clients navigate complexity with clarity, creativity, and confidence. We're looking for a Enterprise ServiceManagement Advisor who is passionate about solving real world challenges through technology. You'll work closely with senior stakeholders both internally and within our clients to create enterprise … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role You will Partner with Senior Leaders (including CxOs) and advise on large scale transformation deals and complex programmes to drive the growth agenda across Enterprise ServiceManagement Build and nurture long term relationships with clients and internal teams, creating shared value and trust. Apply your technical expertise and problem solving mindset to design innovative, practical solutions for complex challenges. Represent the CIS Advisory team in key forums, contributing to strategic initiatives and thought leadership. Collaborate across diverse teams, supporting knowledge sharing, mentoring, and continuous More ❯
those with disabilities. Our goal is to create a supportive environment where everyone can thrive and contribute their unique perspectives. Job Purpose: To provide onsite support for the in-servicemanagement of Operational Technology (OT) and ensure cyber security compliance of Plant Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at Heysham 1. The role supports technical … governance and cyber security policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain … and manage cyber risks to OT assets. Maintain documentation and support CBSIS-related procedures. Conduct portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures [ OT/PCS In-ServiceManagement Assist with configuration management and software library upkeep. Work with More ❯
To provide onsite support for the in-servicemanagement of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and … reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers, and network diagrams. Participate in cyber incident response and awareness training. Ensure compliance with clients standards (CTS, TGN … and manage cyber risks to OT assets. Maintain documentation and support CBSIS-related procedures. Conduct portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures OT/PCS In-ServiceManagement Assist with configuration management and software library upkeep. Work with More ❯
To provide onsite support for the in-servicemanagement of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and … reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers, and network diagrams. Participate in cyber incident response and awareness training. Ensure compliance with clients standards (CTS, TGN … and manage cyber risks to OT assets. Maintain documentation and support CBSIS-related procedures. Conduct portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures OT/PCS In-ServiceManagement Assist with configuration management and software library upkeep. Work with More ❯
to innovate and deliver sustainable solutions that make a positive impact. OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Stockport or Preston. About the role This a pivotal service leadership role at a transformative moment in the company … s growth. As the UK Service Delivery Manager, you will lead the operational performance of OCU Groups Technology Services supporting over 6,000 users worldwide. Reporting to the Group IT Director, you’ll ensure that service excellence, reliability, and user satisfaction remain at the heart of our global delivery model. You’ll oversee multiple managed service partners … and internal teams, maintaining seamless delivery across incident, request, and change management. With a focus on continuous improvement, you’ll drive strategic service enhancements that enable scalability and support OCU’s ongoing international expansion. This is a hands-on leadership role for a proven service professional who thrives in fast-moving, high-growth environments. You’ll combine governance More ❯
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate … will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on … agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance * Define, document, and maintain robust technical standards across all service lines.* Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements.* Conduct regular audits and quality reviews to More ❯
and resolution of network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT servicemanagement processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays … Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual leave (increasing with service) plus your birthday off Holiday buy scheme Pension scheme Death in service cover Bonus scheme Employee assistance programme Cycle-to-work scheme, eye care, colleague discounts, enhanced family More ❯
Power Station. If successful you’ll play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-servicemanagement of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing assets. This position is … SC Clearance. Main Responsibilities: Provide on-site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with system engineers to implement More ❯
Power Station. If successful you'll play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-servicemanagement of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing assets. This position is … SC Clearance. Main Responsibilities: Provide on-site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with system engineers to implement More ❯
Power Station. If successful you'll play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-servicemanagement of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing assets. This position is … SC Clearance. Main Responsibilities: Provide on-site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with system engineers to implement More ❯
solutions within complex environments. Strong understanding of Oracle technologies and their application across industries. Familiarity with complementary technologies including cloud platforms (IaaS & PaaS), IAM, data platforms, automation, IoT, API management, and service management. Knowledge of architecture frameworks, system design, integration, and data management. UK Security Clearance eligibility required. Modis International Ltd acts as an employment agency for permanent More ❯