2 of 2 Permanent Virtual Desktop Jobs in Lancashire

technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain … root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications ...

maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join … combination of some of the following skills, then LETS TALK! Experience in hands on IT support in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face-to-face ...