1 of 1 Permanent Customer Service Jobs in Lancaster

Information Technology Support Engineer

Hiring Organisation
Candour
Location
Lancaster, Lancashire, UK
Engineer to join its growing IT support team. This role is suited to an individual who already has experience in a 1st Line or Service Desk environment and is looking to further develop their technical capabilities within a supportive and technically focused organisation. The business places strong emphasis … Assist with basic networking issues (connectivity, VPNs, routers, firewalls). Support backup systems and disaster recovery procedures. Manage and update tickets using RMM and service desk systems. Escalate complex technical issues to 2nd and 3rd Line support when required. Install, configure, and deploy new systems and software. Work closely ...