Customer Service Jobs in Lancaster

Customer Service
Lancashire > Lancaster

The table below provides summary statistics for permanent job vacancies advertised in Lancaster requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025		 Same period 2024 Same period 2023
Rank 3 21 7
Rank change year-on-year +18 -14 -
Permanent jobs citing Customer Service 9 5 5
As % of all permanent jobs advertised in Lancaster 22.50% 3.65% 13.89%
As % of the Processes & Methodologies category 23.08% 4.63% 13.89%
Number of salaries quoted 9 5 3
10th Percentile £26,943 £34,638 -
25th Percentile £27,243 £39,720 £30,500
Median annual salary (50th Percentile) £33,715 £41,234 £31,000
Median % change year-on-year -18.24% +33.01% -
75th Percentile £53,093 £42,749 £31,500
90th Percentile - - -
Lancashire median annual salary £25,087 £27,500 £28,718
% change year-on-year -8.77% -4.24% +20.92%

All Process and Methodology Skills
Lancaster

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lancaster.

Permanent vacancies with a requirement for process or methodology skills 39 108 36
As % of all permanent jobs advertised in Lancaster 97.50% 78.83% 100.00%
Number of salaries quoted 34 102 25
10th Percentile £28,703 £31,210 £32,300
25th Percentile £34,027 £38,750 £37,250
Median annual salary (50th Percentile) £42,259 £50,000 £49,000
Median % change year-on-year -15.48% +2.04% +15.29%
75th Percentile £53,093 £52,084 £60,800
90th Percentile £60,125 £62,250 £71,740
Lancashire median annual salary £50,055 £50,000 £47,500
% change year-on-year +0.11% +5.26% +5.56%

Customer Service
Job Vacancy Trend in Lancaster

Job postings citing Customer Service as a proportion of all IT jobs advertised in Lancaster.

Job vacancy trend for Customer Service in Lancaster

Customer Service
Salary Trend in Lancaster

3-month moving average salary quoted in jobs citing Customer Service in Lancaster.

Salary trend for Customer Service in Lancaster

Customer Service
Salary Histogram in Lancaster

Salary distribution for jobs citing Customer Service in Lancaster over the 6 months to 18 May 2025.

Salary histogram for Customer Service in Lancaster

Customer Service
Co-occurring Skills and Capabilities in Lancaster by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (66.67%) Microsoft Office
General
1 4 (44.44%) Social Skills
2 3 (33.33%) Analytical Skills
Job Titles
1 6 (66.67%) Analyst
1 6 (66.67%) Service Analyst
1 6 (66.67%) Service Desk Analyst
2 3 (33.33%) Business Manager
2 3 (33.33%) Business Relationship Manager
2 3 (33.33%) Relationships Manager
2 3 (33.33%) Senior
2 3 (33.33%) Senior Analyst
2 3 (33.33%) Senior Service Desk Analyst
Operating Systems
1 4 (44.44%) Windows
2 1 (11.11%) Linux
Processes & Methodologies
1 9 (100.00%) Problem-Solving
2 4 (44.44%) ITIL
3 3 (33.33%) Business Case
3 3 (33.33%) Coaching
3 3 (33.33%) Co-Creation
3 3 (33.33%) Creative Thinking
3 3 (33.33%) Customer Experience
3 3 (33.33%) ITSM
3 3 (33.33%) Project Delivery
3 3 (33.33%) Service Delivery
3 3 (33.33%) Service Management
3 3 (33.33%) Strategic Planning
3 3 (33.33%) Time Management
Qualifications
1 6 (66.67%) MOS
2 4 (44.44%) Degree
Vendors
1 6 (66.67%) Microsoft
2 1 (11.11%) Apple
76 Customer Service jobs in Lancashire