2 of 2 Permanent Change Management Jobs in Leamington Spa

will build deep knowledge of the organisation's digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed … meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment & UAT: Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments ...

resolve platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts to automate processes. Manage notifications, UI pages, and dashboards Create and manage user roles, groups, and ACLs. … Strong knowledge of ServiceNow Core and Platform modules. Proficiency in HTML, CSS, JavaScript, and scripting for ServiceNow customisation. Experience with Agile/SCRUM project management methodologies Experience with workflow design, integrations, and performance tuning. Certifications such as ServiceNow System Administrator and ITIL Foundation are highly desirable. Exposure to incident ...