PLM Service Operations Manager
- Hiring Organisation
- Tata Technologies
- Location
- Leamington Spa, Warwickshire, UK
- Employment Type
- Full-time
service desk and support teams to ensure timely and effective resolution of incidents and service requests. Develop and implement strategies to improve user experience and satisfaction with customer services. Manage the ITSM toolset to ensure it supports the needs of the organization and aligns with ITIL best practices. … incidents and problems to identify trends and recommend corrective actions. Provide regular reports to senior management on service performance, improvements, and strategic initiatives. Experience Essential: Good experience in end user service management and/or PLM IT operations. Strong understanding and practical experience with ITIL framework ...