Service Innovation Programme Manager
- Hiring Organisation
- Hyundai
- Location
- Leatherhead, Surrey, United Kingdom
- Salary
- £ 60 K
Service Innovation Programme ManagerField BasedThe Service Innovation Programme Manager oversees the end-to-end lifecycle of key Aftersales products, programmes and commercial platforms, from market research and positioning through development, implementation, deployment and continuous improvement across Hyundai and Genesis retailer networks and associated channels. Working collaboratively with … connected car services (myHyundai/myGenesis, Bluelink/GCS), DMS platforms, online service booking, workshop automation and other third-party systems.Champion customer-centric digital innovation, developing products and services that enhance the ownership experience, increase retention and support long-term customer loyalty.Support retailer training, change management and adoption initiatives ...