1 of 1 Permanent Quality Management Jobs in Leatherhead

Sales, the Account Manager plays a key role in managing the day-to-day relationships and operational success of my clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary … smooth execution of services and timely resolution of issues. Key Responsibilities and Core Objectives: Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer … expansion Collaborate with marketing and alliance partner teams to support campaigns and events Contribute to internal reporting and continuous improvement initiatives Required Qualifications and Experience : Customer Satisfaction: Deliver high-quality experiences through responsive communication and reliable account management. Account Retention: Strengthen client relationships with consistent value, support, and engagement. Revenue Growth: Identify upsell and cross-sell opportunities to expand More ❯