Title: Programme Manager (Delivery) About KBR and the Project KBR's Estates Intelligence team are market-leaders in the public sector FM Assurance market, providing innovative centralised technical platforms and professional services to a diverse central government and specialist departmental estates portfolios to enable them to manage their estates … need a detailed and in-depth knowledge of assurance and security management best practice. Core Responsibilities: Lead the end-to-end management of client delivery projects, ensuring scope, timeline, and budget adherence while maintaining high-quality standards. Serve as the primary point of contact for predominantly Public Sector/… MOD clients, fostering strong relationships, managing expectations, and ensuring high customer satisfaction. Plan and allocate resources effectively to ensure successful project execution and timely delivery of the solution, including its compliance, CSR, and sustainability modules. Collaborate with cross-functional teams, including development, operations, business stakeholders, and third-party vendors More ❯
About the Role: As a Graduate Technical Support Coordinator , you'll be a key member of our dynamic technical team, helping us provide outstanding service to our customers. This is an ideal opportunity for a technical graduate to gain hands-on experience in the field while working alongside skilled … Logging technical calls and customer interactions accurately using HubSpot . Preparing detailed, timely quotations and following up with customers to resolve any queries. Entering service orders into Sage and processing engineering service reports through to invoicing. Working with the credit control team to resolve any payment or invoice … candidate will have: A degree (or equivalent qualification) in Engineering (Mechanical, Electrical, or similar), or an HNC/HND qualification. Familiarity with technical processes, servicedelivery, and on-site procedures (e.g., installation, troubleshooting). Understanding of the full-service order workflow—from initial inquiry to invoicing and More ❯
Are you a recent graduate with a passion for technology, problem-solving, and great customer service? We are looking for an enthusiastic individual to join our client’s friendly and fast-paced Technical Support team. This is a fantastic opportunity to launch your career in a dynamic technical environment … DOE) Monday – Friday What You’ll Be Doing: In this Graduate Technical Support role, you will be at the heart of our client’s servicedelivery team, supporting customers and engineers to ensure everything runs smoothly. Don’t worry if you don’t have lots of experience—they … point of contact for customer technical enquiries—helping solve problems or escalating them to the right team member. Logging and tracking customer requests and service tickets using HubSpot software. Preparing accurate quotes and following up with customers to provide updates or answer questions. Coordinating service orders and ensuring More ❯
Work closely with the account management team to win existing licensing customers from our competition. Work proactively across Sales, Marketing, Presales, Technical Presales, and ServiceDelivery, to build opportunity pipeline of at least 4 x target on a rolling three-month basis. Maintain deep knowledge of Microsoft More ❯
culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯
recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯
