the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have good knowledge of More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
for 1/2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Service Consultant with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam Backup & Replication to join their high-performing Managed Services team. With 7+ years’ experience, you’ll play a pivotal part … Responsibilities Work with the Managed Services Technical Lead to improve delivery efficiency and improve operational resilience and performance through key initiatives Provide oversight, operational support and administration of customer VMware environment stacks, ensuring optimal availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Assisted management of incidents, service requests … change controls in alignment with ITIL-based processes. Assist in review and generation of change request forms and post incident reviews Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain and update accurate, detailed technical documentation and configuration records. Serve as a senior customer point of contact, participating in More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
for 1/2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Services Engineer with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam Backup & Replication to join our high-performing Managed Services team. In this role, you’ll play a pivotal part in … thrives in collaboration and client engagement, this role offers the chance to make a real impact in a growing organisation. Key Responsibilities Provide operational support and administration of customer VMware environment stacks, ensuring optimal availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Operate and enhance Veeam Backup & Replication … recovery (DR) across on-premises and hybrid workloads. Manage incidents, service requests, and change controls in alignment with ITIL-based processes. Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain and update accurate, detailed technical documentation and configuration records. Serve as a senior customer point of contact, participating in More ❯