organised, confident and self-motivated. Good attention to detail. Knowledge of data centre, cloud or digital workspace technologies would be a distinct advantage. Proficiency in content management systems (e.g., WordPress) and design tools (e.g., Canva, Adobe Creative Suite) would be advantageous. More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Specialist Recruit
this hybrid role, you’ll be the go-to person for customer support and system-related queries. You’ll manage helpdesk tickets, support our e-commerce platform (WooCommerce/WordPress), and help maintain and improve systems like HubSpot , Xero , and Asana . You’ll also play a key role in our tasting scheme platform—supporting users through the process and … experiences. What You’ll Be Doing Provide first-line support via HubSpot Helpdesk (tickets, email, chat) Troubleshoot access and portal issues for customers Maintain and update our WooCommerce/WordPress website Support the sales team with reports, data entry, and system access Assist with tasting validation schemes and customer guidance Improve automation workflows and CRM data accuracy in HubSpot Help … Collaborate on tech stack improvements and internal workflows What We’re Looking For Must-Haves: Strong background in customer or technical support Experience with HubSpot CRM and WooCommerce/WordPress High IT literacy and confident troubleshooting skills Strong communication and documentation skills Nice-to-Haves: HTML/CSS basics Experience with Zapier , Make , or APIs Multi-currency/global e More ❯
