1 of 1 Permanent 2G Jobs in Leeds

their fleet to our new 4G tracking systems, whilst helping our Customer Support team keep records and update systems as we move away from 2G equipment. Key Responsibilities: You'll coordinate with partners and subcontractors to schedule service and installations. You'll troubleshoot and resolve customer issues related to bookings … 2G to 4G upgrades with urgency, aiming for first-contact resolution. You'll respond to customer inquiries through various channels, including phone and email. You'll accurately process equipment and accessory orders. You'll maintain detailed and accurate case documentation in internal systems. You'll manage daily case volume ...