1 to 25 of 184 Permanent Continuous Improvement Jobs in Leeds

systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder services that support the delivery of major digital services. You will lead … Working closely with senior stakeholders, suppliers and technical teams, you will ensure services remain stable, secure and responsive to evolving business needs while driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms ...

Technical Validation, Installation Partners (external IP teams as well), Lead Engineers, etc. to ensure successful customer satisfaction. You will be also be fostering a continuous improvement mindset within the team that will allow for continuous growth. It is a hands-on leadership role requiring strong people … management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. WHAT WILL I BE DOING: Team Leadership: Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews ...

Microsoft Power Platform. Combining technical expertise with strong stakeholder engagement, you'll deliver practical solutions that improve efficiency, strengthen decision-making and support continuous improvement across the business. This is a hands-on role with a focus on execution, innovation and driving value through automation and data … Build and enhance Power Apps, Power Automate workflows and supporting data structures to streamline business processes and reduce manual effort. Support the administration and continuous improvement of SharePoint sites, hubs and content, ensuring a positive user experience and compliance with governance standards. Collaborate with stakeholders to understand ...

requirements Define scope, depth and structure of configuration data and relationships Implement ServiceNow CMDB using discovery tools and service mapping Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies, standards and procedures Ensure alignment with ITIL Service Transition … SACM practices and standards Provide expert advice and guidance on configuration management Act as escalation point for SACM-related issues and non-compliance Continuous Improvement Identify opportunities to improve SACM capability and maturity Lead initiatives to enhance CMDB accuracy, automation and usability Support wider IT service transformation ...

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

ensure the reliability, accuracy and efficiency of the manufacturing process. The role will involve a mixture of planned maintenance, calibration, reactive fault-finding and continuous improvement, with the opportunity to contribute to wider Lean Manufacturing, TPM and operational excellence initiatives. Key Responsibilities Carry out calibration, maintenance, inspection … instrumentation manuals, drawings, configuration files, programme backups and certification. Identify opportunities to improve instrumentation reliability and process performance. Support Lean Manufacturing, TPM, 6S and continuous improvement initiatives. Ensure all maintenance and calibration activities are completed safely and in accordance with site procedures. Non-Negotiable Requirements Experience working ...

user needs.This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale.Job descriptionAs a Service Owner, you will be accountable for the end-to-end performance, operation … continuous improvement of one or more critical digital services. You will provide strategic leadership, ensuring services deliver value for users while remaining sustainable, secure and operationally effective.Person specificationKey responsibilities Owning the overall performance, reliability and availability of up to 140 live digital services.Developing and delivering service strategies ...

lead a team responsible for the delivery of critical business services.Why Join Us This role offers the opportunity to:Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships.Influence how client, contact and relationship data is managed and utilised across … Platform & Systems team.Ensure delivery of a high-quality support and development service to the business.Manage priorities, workload and resource allocation across the team.Encourage continuous improvement, knowledge sharing and professional development.Change & Continuous ImprovementIdentify opportunities to improve existing processes and ways of working.Lead or support projects involving ...

directionThis is a hands on leadership role requiring strong technical expertise alongside the ability to lead teams of Data Engineers, influence stakeholders, and drive continuous improvement in a DevOps environment.A requirement of this role is that candidates either have, or willing to acquire, SC clearance. Please review … candidates are unable to meet requirements of SC clearance, you maybe be rejected from the process.’Person specificationKey Responsibilities. Lead the operation, support, and continuous improvement of enterprise data platforms and services. Provide technical leadership across multiple delivery teams, supporting agile ways of working.Expertise and experience ...

establish and embed governance frameworks aligned with industry standards (e.g. ISO 19650, ISO 27001), oversee Common Data Environments (CDEs), and drive consistency, compliance, and continuous improvement across all information management processes.Here's what you'll do Strategic Leadership & GovernanceDefine and implement enterprise-level information management strategies aligned … digital delivery requirements.Team Leadership & Capability DevelopmentLead, mentor, and develop Information Management and Document Control teams.Allocate resources effectively based on project priorities and risk profiles.Drive continuous improvement, innovation, and professional development.Promote a strong culture of collaboration, accountability, and data-driven delivery.Stakeholder Engagement & Change ManagementAct as a trusted advisor ...

insight.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Senior Azure … clear actions.Maintain strong client relationships with a focus on reliability, trust, and value delivery.Share best practices and mentor junior data engineers within the team.Champion continuous improvement in development practices, testing, and deployment.Skills and experience that you needEssential Experience Proven experience as a Data Engineer supporting production data ...

plays a pivotal role in shaping and delivering Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise. The Senior Director … enterprise data environments Champion data quality, governance, and analytics capabilities within commercial and marketing platforms to support business intelligence and strategic decision-making Drive continuous improvement initiatives to optimize commercial and marketing processes through technology, including automation and digital-first approaches Lead, develop, and inspire a high ...

priorities and drive improvements that deliver better customer outcomes. This role is ideal for someone who is passionate about customer experience, journey optimisation and continuous improvement within a digital environment. Key Responsibilities Understand and optimise end-to-end customer journeys. Analyse customer data, behaviours and feedback … Champion customer needs throughout the product development lifecycle. Work closely with Product, Design and Engineering teams to deliver customer-focused solutions. Drive innovation and continuous improvement across digital journeys. Build alignment across stakeholders to ensure effective delivery of customer outcomes. Skills & Experience Essential Experience in Customer Journey ...

leadership teams and sales organizations to win in dynamic, competitive markets. The Director will also champion talent development, capability building, and a culture of continuous improvement aligned with Johnson & Johnson’s Credo and Leadership Imperatives. Major Duties & Responsibilities Define and lead the International Commercial Excellence strategy … contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid #DePuySynthesCareers Required Skills Preferred Skills Coaching, Collaboration, Continuous Improvement, Developing Others, Efficiency Analysis, Fact-Based Decision Making, Inclusive Leadership, Leadership, Marketing Integration, Market Savvy, Operations Management, Process Optimization, Productivity Planning ...

data pipelines and platform capabilities.Help automate operational processes, reducing manual effort and improving consistency through engineering standard process.Support incident management, root cause analysis and continuous improvement activities, helping to strengthen service reliability over time.Contribute to monitoring, observability and service performance capabilities, using operational insights to improve customer … programming languages such as Python, PowerShell or Bash to automate processes and solve technical problems.Understanding of DevOps and Site Reliability Engineering practices, including continuous improvement, operational excellence and collaborative delivery. The SBO Skills Library identifies DevOps and SRE & Service Engineering as core engineering skill areas.Familiarity with Infrastructure ...

software, data infrastructure, or workflow transformation projects within general practice.Stakeholder Management: High-level relationship skills necessary to build consensus, share best practices, and drive continuous improvement across distinct GP environments. Person Specification Qualifications EssentialGCSE or equivalent (GCSE Maths & English C or above)Business management/Finance qualificationFull … software, data infrastructure, or workflow transformation projects within general practice.Stakeholder Management: High-level relationship skills necessary to build consensus, share best practices, and drive continuous improvement across distinct GP environments.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order ...

performance-managed model Partner with Shared Services leadership to strengthen service management disciplines, including process ownership, service measures, issue management, knowledge management, continuous improvement and stakeholder engagement Coordinate transition activity where processes, activities or teams move into Shared Services, ensuring clear roles, responsibilities, handovers, readiness criteria … across sites and business units, reducing manual workarounds and local variation Support the embedding of service level expectations, key performance indicators, operational controls and continuous improvement routines Support Finance integration initiatives following acquisition activity, ensuring Finance processes, systems, controls, reporting and operating model impacts are clearly understood ...

guarantee quality, safety, and customer satisfaction. Based within our manufacturing operations, you will be responsible for executing and witnessing FAT activities while driving continuous improvement in testing performance, documentation, and traceability.What will you do:Plan, coordinate, and execute Factory Acceptance Tests (FAT) for LV switchboards, motor control … production, quality, and project management teams to ensure timely project delivery.Support root cause analysis and corrective actions to improve product quality and manufacturing performance.Champion continuous improvement initiatives to reduce defects, improve test efficiency, and enhance customer satisfaction.Ensure compliance with all health, safety, electrical safety, and quality standards.Support ...

guarantee quality, safety, and customer satisfaction. Based within our manufacturing operations, you will be responsible for executing and witnessing FAT activities while driving continuous improvement in testing performance, documentation, and traceability. What will you do: Plan, coordinate, and execute Factory Acceptance Tests (FAT) for LV switchboards, motor … project management teams to ensure timely project delivery. Support root cause analysis and corrective actions to improve product quality and manufacturing performance. Champion continuous improvement initiatives to reduce defects, improve test efficiency, and enhance customer satisfaction. Ensure compliance with all health, safety, electrical safety, and quality standards. ...

other business functions. You will play a key role in planning, coordinating resources, managing delivery timelines, and driving successful project outcomes while supporting continuous improvement across the organisation.Responsibilities:Lead up to four complex projects annually, alongside moderate and simpler initiatives.Coordinate resource planning and allocation across projects … with relevant regulations and standards.Conduct data analysis to support project decisions.Maintain accountability for project timelines and deliverables.Communicate project status, risks, and mitigation strategies effectively.Support continuous improvement and contribute to team-wide initiatives.Requirements:Experience in IT PMO or similar project management environments.Recognised project management certification (e.g. PMP, PRINCE2 ...

teams, building strong relationships through regular engagement, service reporting, and reviews. You will also play a key role in shaping service delivery strategy, driving continuous improvement, and supporting wider customer experience initiatives.As a Service Delivery Manager, you'll be responsible for: Managing the end-to-end customer … escalationsBuilding and maintaining strong customer relationships through regular service reviews, reporting, and strategic engagementProducing and delivering customer service reports, leveraging automation where possibleDriving continuous improvement across service delivery processes, strategy, and customer experience initiativesActing as a trusted advisor and escalation point, ensuring customers maximise value from their ...

roadmap, ensuring service and customer outcomes remain at the heart of everything we do.Support and contribute to modern engineering practices, including automation, DevOps and continuous improvement initiatives.Collaborate across middleware, infrastructure and engineering teams to explore and implement innovative solutions, integrating mainframe technologies with emerging platforms and capabilities.Support … engineering transformation.This is a great opportunity for someone with good MQ technical skills who enjoys solving complex problems, working collaboratively and contributing to the continuous improvement of a critical enterprise platform.'What you’ll needGood knowledge of MQ infrastructure on z/OS.Experience of MQ system performance ...

major project milestone has a risk to be compromised Assess risk for project delivery from start until final delivery of the installation plan A continuous improvement mindset – provide inputs where processes can be improved Liaising with customers and providing regular updates and feedback on progress status Ensure … process and productivity measures are met Documenting all procedures and methodologies to ensure continuous improvement Managing and tracking outstanding tasks to be triaged Timely updating of the in-house systems, adhering to internal SLA’s Identify and escalate situations requiring urgent attention Work with the multiple channels ...

this advert prior to applying. You will work closely with colleagues across Business Intelligence, Digital and Information teams to support the delivery, monitoring and continuous improvement of national data flows and reporting processes. The role will be responsible for ensuring data submitted to national collections is accurate … maintain data integrations, investigate complex data issues and contribute to the design of efficient data processes. Through technical leadership and a commitment to continuous improvement, you will help maximise the value of the organisation's data assets, supporting informed decision-making, service improvement and better ...

based decision makingTransform Portfolio OutcomesDefine and deliver the PMO maturity roadmapDevelop more predictive and forward-looking portfolio insightImprove prioritisation, benefits measurement and decision supportDrive continuous improvement through automation, tooling and improved information flowsUse portfolio trends and lessons learned to enhance delivery effectivenessWhat we're looking forProven leadership … specific platform.Why System C We are a collaborative organisation where people are encouraged to learn, grow and make an impact. We value teamwork, continuous improvement, accountability and integrity. We invest in professional development, support flexible benefits and create opportunities for people to bring their best selves ...