8 of 8 Permanent Customer Insight Jobs in Leeds

a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co More ❯

internationally and looking for a Head of Growth/Head of Paid Media to join the leadership team. About the role Reporting to the Customer Growth Director, you will be a pivotal member of the Leadership Team, responsible for defining and executing the overarching growth and digital marketing strategy. … This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer journey. You will be instrumental … in driving customer acquisition, revenue growth, and brand awareness in a fast-paced D2C and eCommerce environment. This is a hybrid role working out of the office in Leeds 3 days per week. Key responsibilities Include Strategic Leadership: Develop and own the comprehensive growth and digital marketing strategy, aligning More ❯

play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯

communicate clearly with stakeholders and work as part of a team. The role: Translating raw basket and loyalty data into a coherent set of customer insights. Ability to story-tell customer insights through slides with clear actions and client recommendations. Help provide tactical and strategic support to unlock … insights. Ensure good attention to detail with good QC/reconciliation processes in place. Collaborate and support immediate team members where required including on insight-related topics. Desired skills and experience: Python and/or SQL required along with solid MS Office (notably Excel) skills. Strong focus on pulling More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

coordinate, lead and manage medical information deliverables for their global clients. Key responsibilities would include review and maintenance of medical information content to meet customer needs, collaboration with key stakeholders to align on cross-functional strategic medical thinking, demonstrate expertise on relevant therapeutic areas, and have a good knowledge … partners. Ensure medical information deliverables are medically and scientifically accurate, balanced, and meet customers’ requirements. Ensure appropriate and timely update of deliverables based on customer insights and/or therapeutic area and clinical updates. Ensure inquiries from customers are responded through high quality content based on most up-to … to relevant Standard Operating Procedure (SOP) and regulatory and scientific information guidelines. Track, analyze and report trends on inquires to provide medical and scientific insight to relevant medical information stakeholders. Review promotional materials for content and accuracy; participate in review committee/strategic meetings to provide inputs on product More ❯

the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. … high-level business goals into clear, actionable user stories and deliverables. • Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. • Define and own the vision and roadmap for key product areas, driving maximum value and impact. • Collaborate with stakeholders to review existing processes … shape solutions that align with strategic objectives. • Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. • Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. • Support the helpdesk team by assisting with incident triage and providing timely updates on product More ❯

supported by AI when helpful Collaborate with Sales & Marketing: Partner with marketing on retargeting campaigns and pipeline strategies, and contribute feedback on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise … and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in a startup or high-growth environment Previous exposure to CRM systems (like Salesforce), AI tools, and outreach platforms More ❯