Birmingham, Leeds, Liverpool or London, United Kingdom Hybrid/Remote Options
UK Health Security Agency
level 7 in Project Management; or equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure the resources required to More ❯
supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Fruition Group
IT Configuration Manager - Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to lead discussions More ❯
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid/Remote Options
UK Health Security Agency
https://gov.uk/ukhsa/careers Job description Job responsibilities Essential criteria: Experience in managing a Supply Chain Management systems Experience of delivering systems support within an ITIL aligned organisation Experience in managing inventory, cost management and accounts payable within an ERP system Demonstrable knowledge of managing change through the product delivery life cycle Demonstrable ability to engage More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Spotlight Sports Group
and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for ICS assets. ITIL Incident Management using a Service Management toolset following an established best practice framework process. Essential Requirements: Minimum of 1 years' experience working in an IT customer service or an IT More ❯
CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non … strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership … automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft , Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. More ❯
resource requirements) who is ok with being hands on 30-40% of the time. Someone with DevOps background would be ideal. Technical experience with Azure DevOps, TSQL, SQL Server, ITIL incident and problem management, PowerShell, IIS, custom application deployments. Skills and Experience Proven experience leading a team of IT professionals conducting 1-2-1s and performance reviews Extensive experience … troubleshooting and deployment Knowledge of the following technologies: Microsoft SQL Server & TSQL PowerShell, Scripting & Automation Microsoft IIS MCSE or MCITP certifications (highly desirable) Some knowledge of security standards and ITIL practices Role and Responsibilities Supervise, mentor and identify training needs for the application support team Implement and monitor service level agreements (SLAs) and key performance indicators (KPIs) Assist in logging More ❯
Employment Type: Permanent
Salary: £48000 - £52000/annum (plus excellent company benefits)