11 of 11 Permanent ITIL Jobs in Leeds

government or regulated environments aligned to GDS or NCSC principles. Familiarity with ServiceNow licensing and procurement frameworks (e.g. CCS, G-Cloud). Understanding of ITIL practices, especially Incident, Change, and Asset Management. Experience leading multidisciplinary teams including developers, UCD specialists, and business analysts. Ability to deliver against KPIs and OKRs ...

Leeds/Bradford or adjacent areas (preferred for onsite presence). Desirable Skills Water/Utilities industry experience (advantageous). Certifications in SAFe, PMP, ITIL, or similar frameworks. Familiarity with cloud platforms (Azure), data modernization, and DevOps practices. ...

complex queries/troubleshooting). Solid understanding of Windows Server/IIS and web technologies (XML/.NET, web services, MQ). Familiarity with ITIL processes (Incident/Problem/Change). Strong senior stakeholder management skills are essential, as you will work directly with senior, non-technical customers. Strong ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams Overall Technology Stack (for reference): Hosting: AWS, Apigee, Cloudflare Languages: Java 8 (SpringBoot), Node ...

Proven experience delivering large-scale, complex programs. Excellent leadership, stakeholder management, and communication skills. Good to Have INS21/24, PMP, CSM, PMI-ACP, ITIL, Lean Six Sigma certifications. ...

Understanding of software development life cycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

requirements of the role, the department and workflows and full person specification. Person Specification Qualifications Essential Degree or equivalent higher education Architecture Certification Desirable ITIL Prince 2 Practitioner or equivalent Experience Essential Provide an example where you have successfully redesigned and reconfigured a service or multiple services. What processes ...

drive decisions. Experience supporting or partnering with Service Delivery Managers in operational contexts. Excellent communication and facilitation skills, especially with senior stakeholders. Familiarity with ITIL or other service management frameworks. Proficiency with service design and analysis tools such as Miro, Visio, or similar. Understanding of digital service delivery and agile … Clear communicator comfortable engaging stakeholders and facilitating workshops. Detail‐oriented documenter who maintains accurate service catalogues and process artefacts. Adaptable team player familiar with ITIL, digital service delivery, and agile environments. ...

when. Support post-release checks by confirming expected behaviour is observed. Review release notes, raising clarifications or risks with the Release Manager. Operational Processes & ITIL 4 Alignment Work within service management processes including Incident, Request, Change, Problem, Knowledge and Service Level Management. Contribute to process improvements and help embed better … operational discipline. Skills & Experience Experience working in a service support or operational role. Understanding of ITIL 4 foundations and live service processes. Strong organisational skills with excellent attention to detail. Competent with Excel, dashboards or ticketing systems (e.g., ServiceNow, Jira). Clear written and verbal communication, able to prepare simple ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape ...