9 of 9 Permanent Service Manager Jobs in Leeds

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous ...

Service Delivery ManagerLocation: Leeds, West YorkshireSalary: Competitive + BenefitsWorking Pattern: Hybrid - £45-55KThe OpportunityA growing and ambitious technology services business is looking to appoint a Service Delivery Manager to help lead and develop its service operations function.This is a highly visible role, responsible … overseeing both Service Desk and Professional Services teams, ensuring customers receive an exceptional service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This ...

Title IT Senior Service Manager Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category IT Operations Closing Date 14 September 2026 Purpose of the Role The Senior Service Manager is accountable for Technology … Service Management within an allocated Business Unit (BU), ensuring that technology services are performing, evolving and delivering value to the business, customers and colleagues. The role acts as the senior interface between Technology and the Business, translating business priorities into service outcomes and leading a team responsible ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties of the job Lead ...

Description:Join our team as our SAP Service Delivery Manager.Hybrid with 1 day a week onsite in Yorkshire.DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer … engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth and SAP managed services leadership.We ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity to combine ...

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders … will shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

expand. Salary & Benefits £60,000 - £90,000 per annum, dependent on experience Leeds (office based) 30 Days Holiday + Bank Holidays (rising with service) + Work Anniversary Day Off Wellbeing Support, Bright Exchange Discounts, Free Onsite Parking & Regular Team Socials Opportunity to shape and build a business-critical function … optimisation, training and managed services to enhance customer outcomes and generate additional revenue. Monitor utilisation, customer satisfaction and project performance, driving continuous improvement across service delivery. Working with the COO and wider SLT to shape the long-term strategy and growth of the Professional Services function. Build the foundations ...

Asset Intelligence Technical teams' responsibility is to ensure that asset management tooling is successfully deployed, managed and supported technically throughout the duration of the service or project. In addition, the team also provide consultancy-based services to implement or upgrade asset management tools on behalf of new and existing … within the appropriate SLA'sLead technical quarterly business reviews for strategic ITAM vendors providing constructive feedbackBe at the forefront of new product technology/service offerings through vendor training and market researchDrive improvements and be creative with new ways of workingWe'd love you to have Demonstrable experience working ...