15 of 15 Permanent Service Manager Jobs in Leeds

Title: Service Delivery Manager Salary: up to £45,000 p/a DOE (plus £5,000 car allowance) Location: Leeds We are seeking a proactive and people-focused Service Delivery Manager to take ownership of the successful delivery of IT services across a portfolio … clients. In this role, you will act as the key point of contact for service performance, ensuring contracts are delivered effectively, relationships remain strong, and service standards consistently meet expectations. Join a leading UK technology solutions provider that supports organisations across the public and private sectors. Known ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve service performance, and ensure customers receive an exceptional level of service. You'll play a key role in managing operational delivery, driving continuous ...

Details: Service Delivery Manager – End User Computing Full details of the job. Vacancy Name Vacancy Name Service Delivery Manager – End User Computing Vacancy No Vacancy No VN2984 Location City Location City Leeds Location Country Location Country United Kingdom Job Description Job Title: Service Delivery Manager – End User Computing Reports to: Service Delivery & Assurance Manager – End User Computing Department: Technology Location: Leeds Status: Permanent Job Grade: M JOB OVERVIEW As Technology Service Delivery Manager – End User Computing; you will be reporting into the Service ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve click apply for full job details ...

Service Manager/IT Manager Leeds | £45,000–£50,000 + company performance bonus Permanent | On site | 45 hours per week | No overtime requirement Ready to use your technical experience to take ownership of IT services, suppliers and business improvement projects? You might … Service Desk Team Leader or Manager looking for wider responsibility. Perhaps you’re a Senior Support or Third Line Engineer who already coordinates projects, handles escalations and supports colleagues. Or you could be an established IT Manager who enjoys managing services and improving systems. Interface ...

Service Desk Manager - MSP £50,000 - £60,000 Leeds City Centre | Hybrid (3 days office/2 days home) We're recruiting for a fantastic, growing UK IT Managed Services Provider (MSP) looking for an experienced Service Desk Manager to take ownership … busy Service Desk operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. The Role Lead, manage and develop a team of 10 Service Desk Engineers across 1st, 2nd and 3rd Line Support. Own day-to-day Service Desk operations, ticket ...

effective, and aligned with business requirements whilstmaintaininghigh levelsof customer satisfaction.This position acts as the bridge between technical teams and business stakeholders, ensuring that IT service performance, operational support, supplier management, and service improvement activities contribute positively to business outcomes. A snapshot of your day Lead IT service delivery, in line with agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring high performance, compliance, and continual improvement Oversee incident, major incident, and problem management processes to minimise business impact Coordinate technical teams during major incidents, leading root cause investigations and identifyrecurring issues affecting service ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity to combine ...

Service Delivery/Project Manager Rate - £400 PD Education - Degree Calibre Qualifications - ITIL and a Project Delivery Qualification Industry - FS Location - Leeds, City Centre Work Hours - 37.5 Hours PW THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE … APPLY PERMANENTLY. As part of an ever expanding technical function this client have identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT Service provision as well as delivering, at a 'hands on' level, IT programmes ...

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders … will shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

Interface Recruitment in Leeds is seeking a Service Delivery/Project Manager to oversee external IT service provision and deliver, at a hands-on level, IT programmes as part of the company’s improvement plan. You will liaise with stakeholders and lead cross-functional delivery across ...

Career Site 1 in Leeds is hiring an experienced IT Services Manager for a permanent, hybrid role based in our Leeds office. You will govern the delivery and continual improvement of IT services across the organisation, ensuring they are reliable, secure, cost-efficient, and aligned with business requirements ...

Professional Services Manager will define, shape and grow our Professional Services function, evolving today's standardised onboarding delivery into a broader, more mature Professional Services capability as we scale. About the role As Professional Services Manager, you will define, shape and grow our Professional Services function … your team. We're a young, fast-growing business, with our customer base expected to grow quickly. We help customers automate manual field service processes using our SaaS platform, and this role will be central to scaling that delivery and developing new value-added services as we grow. Ultimately ...

Closing date: 12 noon on Monday 16 November 2026 Interviews: Monday 30 November 2026 What we are looking for The IT and Digital Services Manager is responsible for strategic leadership, operational management and continuous improvement of the School's technology services, digital infrastructure, enterprise systems, information security, data … Senior Leadership Team and key stakeholders, the postholder will identify opportunities to improve organisational effectiveness through technology investment, process automation, digital innovation and continuous service improvement. Key Areas of Responsibility Strategic Leadership and Governance IT Operations and Service Delivery Infrastructure, Cloud and Microsoft 365 Services Cybersecurity and Information ...

TransUnion UK is seeking an experienced Project Manager to lead software-delivery projects within the Decision Services team. You will manage internal and client-facing initiatives across the full lifecycle, ensuring delivery is on time and within scope, budget, and quality targets. The role requires strong leadership ...