9 of 9 Permanent ServiceNow Jobs in Leeds

Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been … recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations … Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform More ❯

Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem Active Directory, Group Policy, Hybrid Identity Third-Party: Okta, Clearskye (IGA), ServiceNow, Jira, Miro, Zoom, HiBob, Slack Endpoint Security & Compliance: Palo Alto Global Protect VPN, Cortex XDR, Airlock, Bitlocker, Conditional Access, PIM, Office Tech: Door access control systems, CCTV, AV meeting room More ❯

delivery requirements. Supporting multiple clients across diverse environments. Enhancing the team's capability to deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of More ❯

multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯

process expertise and support for IT projects. Deliver process analytics to inform decisions and improvements. Educate IT and business teams on ITSM processes and customer experience. Explore and implement ServiceNow best practice enhancements. Support audits, accreditations, and project objectives. Keep up-to-date with industry developments through forums and memberships. What you'll bring: ITIL v3 Foundation (working towards v4 More ❯

supplier or SIAM environment. Strong understanding of ITIL processes, service performance metrics, and service management principles. Hands-on experience with reporting and dashboard tools (e.g., Helix, Power BI, Tableau, ServiceNow Performance Analytics). Ability to define and implement reporting strategies, standards, and data governance to ensure quality and consistency. Excellent analytical skills with the ability to translate complex data into More ❯

Sportserve is part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first-class sports betting experiences and casino products for users worldwide. Along with Sportion, TechSpirit, Standard Focus, and Sportelligent, we are More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our More ❯

and a strong knowledge base while contributing to service improvement initiatives. Key Responsibilities: Provide prompt and courteous support to global users through multiple channels. Log and manage tickets in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and … Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work More ❯