2 of 2 Permanent Slack Jobs in Leeds

offices globally Support a diverse set of users across Windows, macOS, linux and ChromeOS using Microsoft Entra, Intune and Jamf Administration of corporate IT systems including Google Workspace, M365, Slack, corporate password managers and the Atlassians suite of tools Ensure that guidance for end users remains up to date on usage of corporate IT systems Oversee all onboarding and offboarding More ❯

routines. Role is based onsite, Leeds, West Yorkshire, United Kingdom. Responsibilities Provide technical support to internal users and external partners Respond to user inquiries via all support channels (e.g., Slack, Email, Jira, etc.) Ensure trouble tickets are kept up to date as well as provide timely and accurate updates to the reporter. Help maintain and update onboarding documentation and processes … ITSM processes Experience with user management and troubleshooting: Okta, Google Workplace and MDM/MAM Solutions (e.g., JAMF, Workspace ONE, etc.) Well versed supporting Chrome OS, Jira, Confluence and Slack Solid technical skills, both functional and non-functional Proficient maintaining end-user hardware equipment Must have professionalism, patience and a people-first attitude Excellent communication and interpersonal skills – verbal and More ❯