Director of Service Operations
- Hiring Organisation
- Jobleads-UK
- Location
- Leeds, England, United Kingdom
runs high-volume betting and gaming platforms where downtime directly impacts revenue. They now need a strategic service operations leader to shift from reactive management to a proactive, data-driven, automation-led model. Director of Service Operations role: Reporting into the Group Director of Technology Operations … global service operations strategy across group functions and shared platforms. You'll lead a c.25-person organisation via senior reports (Head of IT Service Management, Head of Tech Supplier Management, Service Transformation & Change Lead), with direct accountability for operational excellence and tier 1 technology vendors (including ...