2 of 2 Permanent Customer Retention Jobs in Leicester

successful B2B services business with a strong reputation for delivering technology-led solutions that help its customers operate more effectively. With an established customer base and a continued focus on growth, they are looking for an experienced B2B Account Manager to join their team. This is a relationship … businesses, challenges and future requirements. Proactively maintain regular contact with clients and ensure relationships remain strong and engaged. Conduct structured account reviews to understand customer needs, identify potential risks and uncover opportunities. Look for opportunities to develop existing accounts by identifying additional products, services or solutions that genuinely ...

support major opportunities, pitches, proposals, tenders and negotiations. Establish clear sales targets, KPIs and accountability. New Market Development Identify opportunities across new sectors, products, customer groups and geographic markets. Develop practical go-to-market plans for selected opportunities. Research market potential, customer needs, competitors and routes to market. … structured reviews and development plans. Introduce consistent sales processes, pipeline reviews and performance management. Account Growth Work with the Head of Accounts to identify customer growth, retention and cross-selling opportunities. Develop strategies for stable, growing and newly acquired accounts. Maintain senior relationships with strategically important customers ...