2 of 2 Permanent Microsoft Office Jobs in Leicester

includes updates in the ticketing system Enthusiastic with a genuine passion in solving IT issues Empathetic to customer needs and requirements Working knowledge of Microsoft Windows 10, Windows 11 and Microsoft Office 365 Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

Assisting with troubleshooting hardware and software issues Resetting passwords and helping with account access Installing updates and basic configuration of devices Supporting users with Microsoft Office 365 and common applications Escalating more complex issues to senior engineers when necessary Maintaining clear documentation of issues and resolutions What … looking for: A strong passion for IT and technology A basic understanding of Windows 10/11, Microsoft 365, and general networking principles Excellent communication skills and a customer-focused attitude Strong problem-solving skills and attention to detail A proactive attitude, eagerness to learn, and willingness to follow ...