4 of 4 Permanent User Acceptance Testing Jobs in Leicester

portal-related queries from Members. Provide timely and professional support via email and phone. Troubleshoot and resolve issues related to portal access, functionality, and user experience. Guide users through portal features and workflows, ensuring they understand how to use the system effectively. Escalate technical issues to the appropriate internal … Experience conducting root cause analysis and identifying long-term solutions to recurring issues. Knowledge of software testing, user acceptance testing (UAT), or release validation. Experience maintaining knowledge bases, FAQs, or Help Centre content. Understanding of SaaS products and customer support best practices. Experience within healthcare, dental ...

Monitor website performance, SEO, analytics and customer journeys. Identify opportunities to improve customer experience, engagement and conversion. Coordinate User Acceptance Testing (UAT) for new functionality. Manage relationships with third-party suppliers and digital partners. Ensure website content is accurate, engaging and aligned with brand standards. Champion continuous ...

access, permissions and system configuration. Maintain system documentation and user guides. Support testing of system changes, upgrades and new functionality. Perform UAT and regression testing where required. Help identify and report system bugs and recurring issues. Create SOP and assist with user training Process Improvement … system. Experience supporting finance, purchasing, sales or inventory systems. Experience with system integrations/interfaces. Knowledge of VAT and transactional finance processes. Experience with UAT/system testing. What you'll get in return Flexible hybrid working, with 4 days in the office and 1 day from home. The opportunity ...

What You'll Be Doing Acting as subject matter expert and second-line support for the firm's core business applications Managing system configuration, user access and troubleshooting workflow/data issues Supporting … Microsoft 365 and working with the external IT provider on wider infrastructure Identifying system improvements and supporting delivery of projects, from requirements through to UAT Developing training materials and driving user adoption of new tools and processes What We're Looking For Experience supporting and administering business systems ...