12 of 12 Permanent Customer Experience Jobs in Leicestershire

trade digital offering making this the default way of engaging with Topps Tiles for many of our trade customers. The ideal candidate will have experience within an omni-channel e-commerce environment and a technical appreciation for the ecommerce ecosystem to satisfy app customer requirements. Responsibilities Gather requirements … and lead the app product from an internal perspective to deliver the best customer experience Work with the onsite digital team to ensure parity with the website experience Work with the app agency partner and drive this relationship to create value, ensuring timely delivery and alignment with … business goals Collaborate with IT and other internal stakeholders to balance customer experience with internal requirements and capabilities Work alongside the customer team to ensuring a seamless experience across all customer touch points Maintain and manage integrations with internal and external systems and troubleshoot problems More ❯

Location: Samsung Experience Store, Leicester Salary: £41,000 - £45,000 DOE (20% bonus potential) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so … we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in Leicester Role Summary: As the Store Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand … and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment More ❯

Junior Customer Support Executive Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is to … deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Location: Leicester, East Midlands - Office based (1 day WFH after successful training period) Salary: National Apprenticeship Wage Hours: Monday - Friday, a variation of standard office hours About the Company Our client is … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a dynamic More ❯

Relationships: Build and maintain strong relationships with existing clients and stakeholders. Sales Management: Oversee the sales plan, ensuring targets are met and provide excellent customer service. Proposal Development: Prepare and present proposals to clients that align with their business needs and objectives. Collaboration: Work closely with other departments, including … operations and finance, to ensure a seamless customer experience. Reporting: Prepare and present business development reports to senior management on a regular basis. The Successful Applicant Experience: Experience in business development within contract logistics, with the ability to evidence strategic solutions selling over multi-year deals. Education … of developing and implementing successful business development strategies and achieving sales targets. Analytical Ability: Ability to analyse data, identify trends, and make informed decisions. Customer Focus: Strong commitment to providing exceptional service. What's on Offer Excellent basic salary Market leading commission scheme Car allowance Hybrid working The chance More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

Analyse large volumes of data from various sources, including transactional, demographic, and online data, to build predictive models. Apply machine learning techniques to personalise customer experiences and optimise content presentation. Design and execute robust testing strategies to validate hypotheses and measure commercial impact. Present insights and recommendations to senior … stakeholders, including C-suite executives. Proactively identify opportunities for personalisation and customer experience improvements. About You Strong expertise in a broad range of data science techniques , including regression, classification, and machine learning. Experience with deep learning or generative AI is a plus but not essential. Proficiency in … Spark)SQL and Python . Experience with PySpark is beneficial but not required. Experience designing and implementing robust testing frameworks . Strong analytical skills with keen attention to detail. Excellent communication skills-comfortable presenting insights to a variety of audiences and crafting a compelling data-driven narrative. Effective More ❯

strategic leader with a passion for operational excellence? Do you thrive in an environment where success is driven by commitment, innovation, and putting the customer first? Ready to join a trusted Award Winning Software tech brand? Whilst we've experienced 200% Customer Business Growth we know the true … all elements are consistent with the company's direction and are resourced and achievable. You will lead and effectively manage multiple areas including: + Customer Experience + Technical Services + Implementation and Training + IT Systems About you: + Proven ability to support various technologies, including but not … in support of the Business Plan and assist with setting goals and targets on the Business Plan + Sound decision making ability with the experience to balance consensus against authority + Strong collaboration, presentation and influencing skills + Able to effectively train, mentor and leverage the skills of others More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

backup reliability Keeping infrastructure documentation sharp and systems audit-ready Jumping between support tasks and high-priority projects with ease What you'll bring: Experience with VMware, virtual servers, and Dell VSAN environments Solid knowledge of Active Directory and backup tools like Veeam Ability to configure VLANs and troubleshoot … DNS Ability to provide solid customer experience and support in an ITIL envrionment. Strong prioritisation skills and clear communication Sound like you? Please do get in touch. More ❯

strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity … provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager (AOM … by example at all times * Perform any other reasonable duties as requested by the AOM or TSM * Be aware of any potential or existing customer dissatisfaction or circumstance and ensure that this is escalated to the appropriate manager(s) in a timely manner * Assist in the preparation of emergency More ❯

efficient resolution. What makes you a great fit: Driving Licence and access to a car for occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and … solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure, fast-paced environment Microsoft Active Directory User and Group Management M365 Administration and troubleshooting Good knowledge of desktop and server Operating Systems and … hardware General networking hardware, protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯