24 of 24 Permanent Customer Service Jobs in Leicestershire

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical ...

Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office … support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth ...

Customer Support Coordinator - Lutterworth The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service, ensuring timely logging, high accuracy and proactive and detailed maintenance of cases with effective customer communication. Work collaboratively with the Service/Applications Engineers, Service Managers and broader Customer Support Teams to deliver a best-in- class service. The customer support team are ambassadors for the company, placing highest priority on meeting customer needs, meeting overall business performance targets. ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

security professional with leadership experience to make a real difference in a healthcare environment, helping to protect people, property and assets while delivering exceptional customer service. Key Responsibilities As Lead Security Guard, you will: Lead, motivate and support a team of Security Officers to deliver a high-quality service 365 days a year. Assist in the planning and delivery of security and car parking operations across the site. Ensure security procedures, service level specifications and site policies are consistently followed. Produce and manage security team rotas and staffing schedules. Conduct and oversee internal and external patrols. Monitor ...

technical support, efficiently logging incidents into ServiceNow. Prioritise, manage, and resolve first-line hardware and software queries within reasonable timeframes to deliver an excellent customer service experience. Take ownership of user queries, keeping stakeholders at all levels of management regularly updated on progress. Collaborate closely with internal … support teams. Promote the Support Operations department professionally, keeping pace with new systems and software developments. What Youll Bring: Proven experience working in a customer-facing environment, customer service role, helpdesk, or call centre setup. Outstanding communication skills and an excellent telephone manner, with a strong command ...

Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday Additional benefits: Life Assurance Pension Full Uniform and PPE Onsite Parking Employee Assistance Programme Loyatly … Awards (recognises employees with 5, 10, 15, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) Job Role : Make full use of all IT systems, TMS and customer portals to ensure efficient fleet ...

enthusiastic and organised Learning & Development Admin Assistants to join our friendly team. This is an exciting opportunity for someone who enjoys providing excellent customer service, keeping things organised and ensuring every detail is accurate. You will play a key role in supporting the delivery of learning and development … Ability to use online systems and databases to input, update and retrieve information accurately. Strong digital and ICT skills, including Microsoft Office applications. Excellent customer service skills with a positive, professional and helpful approach. Strong communication skills and the ability to build effective working relationships. Ability to handle ...

join a well established UK based B2B business operating within the industrial and engineering sector, with a strong reputation for quality, technical expertise and customer service. Reporting to the Senior Marketing and Digital Partner, you’ll play a key role in growing the ecommerce business, identifying new revenue opportunities … using customer, sales and website data to improve commercial performance. This is a hands-on position that combines ecommerce, digital, commercial analysis and customer growth, making it well suited to someone who enjoys seeing the direct impact of their work. You’ll have the opportunity to influence ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … recovery technologies such as Veeam, Backup Exec, Datto or similar solutions. Exposure to Google Workspace administration would be highly beneficial. Experience working with IT service management or ticketing systems. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently whilst contributing ...

reports on activity Amending stock availability. Stock count, stock control. Extensive data input Updating commodity codes for customers Liaising with Internal departments to satisfy customer needs Liaising with Air and Road Freight Working closely with Stores, Warehouse and Service departments to satisfy customer needs Extensive … Excel and SAP Skills required: Excellent communication skills, ability to liaise with different departments to ensure customer satisfaction Competent user of Excel (Pivot tables & VLookups) Preference given to those with SAP skills Competent Administrator. Good customer service skills Strong attention to detail Ability to work unaided ...

Your new company Our client is a well-established and expanding business operating within the fashion and retail sector, supplying products to a diverse customer base across the UK and international markets based in Leicester City Centre. With a strong reputation for quality, innovation and customer service … incomplete transactions. Finance & Transactional Support Support transactional processes including: Sales orders and invoices Purchase orders and invoices Inventory transactions Stock movements Payments and journals Customer and supplier records Investigate discrepancies between systems and financial records. Assist with month-end system-related issues and reconciliations. Help maintain accurate master data ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

Operations Manager, you will ensure the efficient management of workflow across quoting, order processing, aftercare and client support activities, maintaining the high standards of service expected by Soane clients. You will be responsible for the day-to-day management of Zendesk, ensuring workloads are prioritised effectively, service levels … Workflow Management Own the day-to-day management of Zendesk. Monitor ticket volumes, response times and workload allocation. Prioritise and redistribute work to ensure service levels are maintained. Manage escalations and support resolution of complex client and operational issues. Maintain Zendesk reporting and provide regular updates on team performance ...

Consultant working as an integral part of a project team, you will contribute to all phases of the consulting lifecycle. You will play a customer-facing role and be involved in Requirement Analysis, Business Process Documentation & Solution Design. You will work with and support your peers to develop, configure … hands on experience, ideally across different industries. You will have the ability to work under pressure and must be able to communicate effectively with customer stakeholders. The successful candidate will have the opportunity to be part of our premier consulting firm working on the cutting edge of Cloud Implementations. ...

Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service and/or Training, etc. May manage projects, on an infrequent basis, with ...

functional teams through design, build, validation, pilot and rollout phases Ensuring approved requirements are translated into high-quality, deployment-ready solutions Driving alignment across customer, operations, logistics, finance and technology stakeholders Resolving complex cross-workstream challenges and escalating critical decisions where required Providing clear programme leadership, governance and reporting … technology teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead , Influence and Inspire This role requires a highly credible leader capable of bringing together ...

levels with customers Once a sale is made, ensure a smooth handover to the projects team Always provide the highest level of customer service to our customers Organise monthly or quarterly account reviews for your customer base Your skills and experiences might also include: Experience in selling … integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart ...

technology. You’ll be working directly with clients, installing and maintaining vehicle tracking and telematics equipment and helping to deliver a high-quality service across a range of fleet customers. As an Auto Electrical & Telematics Engineer you will need to have/be: Good technical understanding of automotive repair … electrical engineering and auto mechanics Strong hands-on field experience in a similar role Interest in the automotive sector and developing technologies Good customer service skills and the ability to communicate technical information to non-technical clients IT literate with good written and verbal communication skills Strong attention ...

from other professional office environments. The role: Provide administrative support to fellow staff members and clients Taking calls and providing a high level of customer service Open and distribute the post Processing documentation and updating IT systems Assist with processing new business Responding to telephone calls and correspondence ...

Partner 4way Recruitment Ltd – Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer We are partnered with a well-established, independently-owned Fire & Security company, trading for well over two decades and serving clients across all industries … current industry standards and regulations Work independently and as part of an installation team Complete work to a consistently high standard while maintaining excellent customer service Skills & Experience - Fire and Security Install Engineer Proven experience installing fire alarm systems Fire-biased Engineer or Fire-only Engineer considered Experience ...

Ideally have experience quoting/estimating gas/heating systems Ideally worked on medium-large scale residential, commercial or industrial projects Excellent communication and customer service skills. Experience with Simpro software package A highly motivated individual, who is flexible and has an excellent work ethic Mitchell Maguire ...

commission Do you have B2B Account Management experience within telecoms, IT, technology or a related technical services environment? Are you confident managing established customer relationships while identifying opportunities to grow existing accounts? Would you like to join an established business where you can take real ownership of your client … established and growing B2B technology and communications business, providing solutions that help organisations improve the way they work and communicate. With a strong existing customer base and a relationship-led approach, the business is now looking for an experienced Account Manager to take ownership of an established portfolio ...