10 of 10 Permanent Customer Service Jobs in Leicestershire

clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients … necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies ...

million users and over 40,000 organisations rely on Access software to help their organisation thrive. Responsibilities: Provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s Acting … customers and internal user base To log, update and manage all calls via the IT call logging system Incident categorisation, prioritisation and escalation of Service Desk incidents and requests To take ownership of problems and be proactive when dealing with all issues Provide basic maintenance and break-fix solutions ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

looking for a Customer Services Technician to join our growing team. This is an excellent opportunity for an individual who enjoys problem-solving, customer interaction, and working within a fast-paced, hands on technology environment. At Smart Payment Technologies, we deliver complete, innovative, and tailored payment solutions that … security standards with the latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition. The Role As a Customer Services Support Technician, you will play a key role in supporting our customers working closely with our Sales and Services teams processing, testing ...

latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition. We are looking for a Technical Support & Customer Services Technician to join our growing team. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction … working within a fast-paced technology environment. The Role As a Customer Services Support Technician, you will play a key role in supporting our customers by providing technical expertise, diagnosing product and software issues. You will also work closely with our Sales and Services teams to ensure customer ...

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

Specialist Tools Provided, Company Vehicle, IT Equipment 1 in 7 call out rota (rare call outs) Health & wellbeing support Employee recognition programme The Role Service, maintain and install CCTV, intruder alarms and access control systems, with a little fire alarms. Deliver a high standard of customer service and build strong client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with ...

conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking … Service Desk Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised ...