1 to 25 of 28 Permanent Customer Service Jobs in Leicestershire

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including healthcare, 25 days holiday + banks, and an on site … Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical products in general. The role would suit an inquisitive mindset and a positive mindset to help customer related issues. … Salary: £12.21 per hour + bonus (c£3,200) + 25 days holiday + pension scheme + free gym + other benefits This Customer Service Technician job will suit: Someone who enjoys working with technical products and learning about how they operate Reliable, a team player, and comfortable with IT packages. Good attention to detail. Strong communication skills More ❯

Customer Service Up to £30,000 Leicester, Hybrid Full Time, Permanent We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer … attitude Strong eye for detail and pride in delivering accurate work Great communicator, confident with both written and verbal conversations Organised and able to juggle multiple tasks at once Customer-focused mindset, happy working with people inside and outside the business What’s on offer: Salary up to £30,000 Income Protection & Life Insurance Enhanced pension scheme 28 days More ❯

As the Technical Customer Support Representative, you will provide after-sales customer service and remote technical support by handling interactions with our customers to resolve any issues they have with our devices within the UKIN region. You must have strong Troubleshooting skills. You will be based onsite in our office in Whittle - Leicester. What you will do … Provideafter-salescustomerserviceandremotetechnicalsupporttocustomers, ensuring high customer happiness. Answer customers’ inquiries (via phone, fax, e-mail, IM, etc.) efficiently, accurately, and expertly. Formally detail customer complaints/service notifications and interactions per company guidelines. Accurately diagnose and troubleshoot customers’ technical problems and provide responses regarding general questions, service products, spare part number identification, and pricing. Build a service order or customer concern if a remote solution cannot be offered. When vital, transfer complaints for investigation and resolution to the relevant people/departments. Leverage company knowledge and resources to ensure the delivery of valued, cost-effective after-sales service and technicalsupporttocustomers,technicalserviceproviders,andBaxtercolleaguesinSales & Marketing, Customer Services, Product Services, and R&D/Engineering. Develop More ❯

There's plenty about Topps Group that might surprise you. Like the scale of our Head Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you … expect anything less from an ambitious, dynamic, market-leading, multi-million pound retail business? The Role We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team based at our Head Office in Grove Park, Leicester. Reporting to the IT Service Desk Manager, you will utilise your IT skills to … deliver world class service to internal stakeholders. The successful candidate will work in a dynamic, hardworking 8-person team to support the company's IT services. Responsibilities include: Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue Support the business ERP More ❯

down to read the full role description and make your application. Like the scale of our Head Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would … you expect anything less from an ambitious, dynamic, market-leading, multi-million pound retail business? The Role We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team based at our Head Office in Grove Park, Leicester. Reporting to the IT Service Desk Manager, you will utilise your IT skills … to deliver world class service to internal stakeholders. The successful candidate will work in a dynamic, hardworking 8-person team to support the company's IT services. Responsibilities include: Ensure that issues that need to be escalated are done so using the set escalation process with clear and concise information on the nature of the issue Support the business More ❯

A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and a strong … team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication and troubleshooting skills This is a fully remote role, ideal … to-day you will: Work remotely to manage support tickets, troubleshoot Sage 200 and Sicon Manufacturing issues, liaise with clients to deliver fast and friendly solutions, and help improve customer success outcomes. You'll work closely with developers, consultants, and the support manager to maintain high standards of service in a collaborative and supportive environment. Role Highlights: Fully More ❯

A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and a strong … team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication and troubleshooting skills This is a fully remote role, ideal … to-day you will: Work remotely to manage support tickets, troubleshoot Sage 200 and Sicon Manufacturing issues, liaise with clients to deliver fast and friendly solutions, and help improve customer success outcomes. You'll work closely with developers, consultants, and the support manager to maintain high standards of service in a collaborative and supportive environment. Role Highlights: Fully More ❯

for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times. About us Since 2012, CHEC has been working with the NHS to increase patient choice and provide better … policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job responsibilities We are looking for someone who can.Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.Manage team workload … and set tasks for them to ensure skills are utilised and the team run efficiently.Become a SystmOne mentor so staff can look for you for support and guidance.Provide exceptional customer service to patients, visitors and staff members.Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.Assist with the mobilisation of More ❯

The Finance Administrator plays an intrinsic role in the running of the Group's nances and will work with the CEO and our external nance consultant to deliver excellent customer service to internal and external stakeholders in a timely manner. Whilst this is a standalone position, you will work closely with the wider team to deliver operational excellence … receive accurate invoices Replying to billing enquiries through the accounts email inbox Liaising with our external nancial consultant to ensure billing and invoice accuracy, you will process and check customer self billing invoices, ensuring that all self-billing invoices are complete and accurate, resolving any issues in a timely manner. Issuing and ensuring the accuracy of buyer invoices Resolving … need to be educated to A-level standard and have relevant experience in a nance, You will have excellent attention to detail and strong IT skills. Previous experience in customer service and nance administration is essential, and knowledge of using nance systems such as Xero would be an advantage. se What we offer: Salary £25,000 PA Pension More ❯

We are recruiting for a Service Desk Analyst to join the IT team at our Head Office in Lutterworth. As a Service Desk Analyst, you will provide consistent, excellent, and trusted end-user support to >700 colleagues across our UK business. Key day to day tasks will include - Incident Management, Request Fulfilment (including Starter Mover Leaver processes - SML … maintenance and audit tasks, and maintenance of the knowledge base. Effective prioritisation and strong customer service skills are essential. In return you will receive a Competitive Salary from £27,000 DOE 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme & Lifestyle Benefits - Discount on selected on high street stores. Responsibilities … include: ? Logging and managing incidents, access management and requests from internal users via ServiceNow "self-service" portal & high priority telephone calls. ? Provide 1st/2nd line technical support - Basic troubleshooting of IT related incidents & problems. ? Supporting users with hardware, software, telephony & cloud applications. ? Responsible for ensuring all tickets raised contain a suitable amount of detail for further support from More ❯

We are recruiting for a Service Desk Analyst to join the IT team at our Head Office in Lutterworth. The following information aims to provide potential candidates with a better understanding of the requirements for this role. As a Service Desk Analyst, you will provide consistent, excellent, and trusted end-user support to >700 colleagues across our UK … to day tasks will include - Incident Management, Request Fulfilment (including Starter Mover Leaver processes - SML), maintenance and audit tasks, and maintenance of the knowledge base. Effective prioritisation and strong customer service skills are essential. In return you will receive a Competitive Salary from £27,000 DOE 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life … Auto Enrolment Pension Scheme & Lifestyle Benefits - Discount on selected on high street stores. Responsibilities include: ? Logging and managing incidents, access management and requests from internal users via ServiceNow "self-service" portal & high priority telephone calls. ? Provide 1st/2nd line technical support - Basic troubleshooting of IT related incidents & problems. ? Supporting users with hardware, software, telephony & cloud applications. ? Responsible for More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights shift pattern (Panama … Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls had with customers Attending … sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a technical environment Automation or More ❯

experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a passion for problem-solving, with the ability to communicate effectively with both technical and non … them step by step through the process to eradicate the issue themselves, logging in remotely or visiting them on-site where necessary Consistently and reliably deliver on client IT Service Level Agreements Install, configure and manage a broad range of IT solutions Proactively monitor and maintain clients IT infrastructure health Assist account managers in the design and specification of … To be considered for this role, you must: Have at least 7 years experience in providing IT support services to multiple business clients, within a similar environment Have excellent customer facing skills and the ability to communicate technical issues in a non-technical way Have a full, clean UK driving licence and own vehicle this is essential Be a More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

value to the UK commercial team and develop a long-term career with this organisation. Key Areas: - Original Equipment Manufacturer (OEM) Manufacturing, packaging, pharma, food, automotive sectors exp New customer development & networking Technical sales into Tier 1 Manufacturers Customer partnerships relationships Maximising commercial opportunities and contract growth Business development Responsibilities Develop new business revenue streams through extending range … of products/services and/or penetration into customer s business market Technical sales into Tier 1 Manufacturers After sales, continued support and customer development Grow your geographical portfolio of clients, by mapping your market, client visits, events & media Networking and attending trade events Constantly increase your product knowledge to ensure you are a product ambassador Strong … personal customer service skills with multi-clients To creates an atmosphere centred on delivering superior service for both internal and external customers Price negotiations, sales forecasts, and price increases. Contribute to the sales growth of the existing Commercial Accounts through effective and pro-active management of the relationship to achieve long-term growth and profitability, thereby consistently More ❯

is beneficial. Experience in data migration, validation, or reconciliation. Proficiency in Microsoft Excel, SQL, and other reporting tools. Excellent communication, analytical, and problem-solving skills. Strong time management and customer service abilities. Willingness to travel across site locations as needed. Why You'll Love It Here: Be part of a fast-paced, forward-thinking team that values collaboration More ❯

third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging … and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full More ❯

third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging … and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full More ❯

business processes with platforms like Zapier to enhance efficiency. Troubleshoot, optimize, and improve AI and automation systems for better performance. Manage and enhance Envera’s internal AI systems, including customer interaction bots. Support AI project planning, ensuring smooth deployment and integration of new technologies. Stay updated on emerging AI trends and contribute ideas for new automation solutions. Demonstrate problem … cutting-edge AI solutions. Training & Development: Access to industry-leading AI tools and real-world implementation projects. Mentorship and guidance from experienced AI professionals. Exposure to AI applications in customer service, sales, and business process automation. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting More ❯

Sales Application Engineer with a strong background in CNC metal cutting to join a growing team. This is a fantastic opportunity for someone who enjoys combining technical expertise with customer interaction, supporting established accounts while also driving new business development across the north of England. The Role As a Sales Application Engineer, you will: Manage and grow existing customer … technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes . 2-3 years' experience working with CNC equipment or cutting tools. Strong communication … and customer service skills. A team-oriented attitude with the ability to work independently. Based in Northern England with a full UK driving licence. What's on Offer Competitive salary package. Opportunity to work with both local and global teams. Professional development and training opportunities. A supportive environment where your expertise will make a real impact. This is More ❯

Assistive Technology Officer (Older Persons Service) Grade 4, Salary £26,403 up to £29,540 per annum pro rata, plus essential car user allowance of £850 per annum pro rata and standby and emergency call out rota payments 37 hours per week, flexible working hours may be considered including job share, permanent contact Participation is required for call out … rota covering 24 hours over a week period on a rota basis The Older Persons Service delivers a wide range of services to older people living across the Hinckley & Bosworth borough. We are looking to recruit an Assistive Technology Officer to enable us to continue delivering excellent services to our community. Responsible for the day-to-day delivery of … the lifeline and assistive technology elements of the Older Persons Service, duties will include managing stock, increasing the take up of assistive technologies through promotion and marketing and installation of equipment in residents homes. The ideal candidate will: Be experienced working with the public Provide excellent standards of customer service Be IT literate using computer software and More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

please get in touch. We always welcome CVs from candidates with experience in the following fields: Administration Reception Secretarial/Clerical Credit Control Sales/Purchase Ledger Data Entry Customer Services If you are local to the Loughborough area and would like to hear about upcoming temporary positions, apply today or register your CV on our website to receive More ❯

please get in touch. We always welcome CVs from candidates with experience in the following fields: Administration Reception Secretarial/Clerical Credit Control Sales/Purchase Ledger Data Entry Customer Services If you are local to the Loughborough area and would like to hear about upcoming temporary positions, apply today or register your CV on our website to receive More ❯