22 of 22 Permanent Customer Service Jobs in Leicestershire

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical ...

currently recruiting for an Engineering Service Assistant for our client based in Loughborough on a full time and permanent basis. Job Title: Engineering Service Assistant Location: Loughborough Job Type: Full time, permanent Hours: Monday to Friday, 8:00am - 5:00pm with a 30-minute lunch break Salary: Circa … annum Key Responsibilities Assist the Service Coordinator with service-related enquiries received by telephone and through IT systems. Support the planning, scheduling and delivery of customer service work. Act as a helpful point of contact for customers, responding to enquiries and ensuring their needs are dealt ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients … necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies ...

supported, and your work feels meaningful, you will feel at home at Ricoh.What you will be doingTo deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction.Help solve operational problems quickly and efficiently to ensure the most efficient … service is provided.Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered.Carry out any reasonable request from the line manager to meet the business needs and client expectations.To deliver ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network • Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Position: BMS Service Engineer Location: Midlands Department: Service Employment Type: Full-Time As a BMS Service Engineer, you’ll be the face of Learnd on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. … Your mission: keep systems running efficiently while providing outstanding customer service and energy advice. Key Responsibilities Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems. Ensure customer satisfaction through excellent communication, ownership of issues, and top-quality work. Promote energy efficiency, advising customers ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

customers operational requirements. Build winning proposals, supported by Head of Commercial, analytics and transport. Acquire working knowledge of Nexus to communicate features and benefits. Customer presentations. Negotiation. Be accountable for all customer proposals, SLA's, contracts, and any further documentation. Respond to tenders and requests for information … timely manner. Maintain and update the company's CRM system with activity and pipeline. Ensure customer onboarding success. Report weekly sales activity to Head of Commercial. Design and own the execution of Pall-Ex Corporate commercial strategy and territory management; map and target corporate opportunities including Leicester and Northampton ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

months. Identify opportunities that are nearing order stage and transfer them to the appropriate sales team member for final conversion. Ensure all customer interactions, communications, and updates are accurately logged within the CRM system. Work closely with branch managers, estimators, installers, and sales teams to maintain visibility of project … reporting capabilities. Support the implementation of new CRM features, processes, and best practices. Skills & Experience Required Previous experience in a sales support, sales administration, customer service, or CRM-focused role Excellent communication and relationship-building skills. High attention to detail and accuracy in data management. Experience using ...

functional teams through design, build, validation, pilot and rollout phases Ensuring approved requirements are translated into high-quality, deployment-ready solutions Driving alignment across customer, operations, logistics, finance and technology stakeholders Resolving complex cross-workstream challenges and escalating critical decisions where required Providing clear programme leadership, governance and reporting … technology teams Ensure robust traceability from requirements through to design, configuration, testing and acceptance Govern deployment readiness, cutover planning and phased rollout execution Protect customer service, operational continuity and business performance during implementation Lead, Influence and Inspire This role requires a highly credible leader capable of bringing together ...

across a range of industries including automotive, medical, plastics and packaging, the company delivers innovative special purpose machinery and automation solutions to a diverse customer base. Due to continued growth and a strong pipeline of future projects, they are seeking a skilled engineer to take responsibility for the design … agreed timescales and budgets. Supporting and supervising electrical technicians during machine builds. Fault finding electrical and safety control systems both in-house and at customer sites. Assisting with machine installation, commissioning and troubleshooting activities. Supporting customer service requirements, including UK and occasional overseas site visits. Developing ...

activitiesLeading cross-functional teams through design, build, validation, pilot and rollout phasesEnsuring approved requirements are translated into high-quality, deployment-ready solutionsDriving alignment across customer, operations, logistics, finance and technology stakeholdersResolving complex cross-workstream challenges and escalating critical decisions where requiredProviding clear programme leadership, governance and reporting … across business and technology teamsEnsure robust traceability from requirements through to design, configuration, testing and acceptanceGovern deployment readiness, cutover planning and phased rollout executionProtect customer service, operational continuity and business performance during implementationLead, Influence and InspireThis role requires a highly credible leader capable of bringing together senior stakeholders ...

automated gates, barriers, bollards, door automation, CCTV, and access control systems to residential, commercial, and industrial clients. We are seeking a dedicated Installation & Service Engineer to join our dynamic team and contribute to our reputation for excellence. Job Summary: We are looking for a skilled Installation & Service Engineer … systems. Ensure all work adheres to health and safety regulations, industry standards (e.g., DHF, BS EN), and manufacturer guidelines. Maintain accurate records of installations, service visits, and system configurations. Collaborate with team members and subcontractors to complete projects on time. Manage tools, equipment, and inventory to ensure readiness ...

customersHost meetings at all levels with customersOnce a sale is made, ensure a smooth handover to the projects teamAlways provide the highest level of customer service and technical expertise to customersYou may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support … solutions and integrated AI software experience across multiple Access products transform how business technology is used.With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart ...

Partner 4way Recruitment Ltd Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer We are partnered with a well-established and growing Fire & Security company with an excellent reputation for delivering high-quality fire alarm installations across … current industry standards and regulations Work independently and as part of an installation team Complete work to a consistently high standard while maintaining excellent customer service Skills & Experience - Fire and Security Install Engineer Proven experience installing fire alarm systems Fire-biased Engineer or Fire-only Engineer considered Experience ...

currently have an opportunity for a Trainee Artificial Sports Pitch, Performance Tester to undertake indicative performance pitch testing of facilities throughout the UK to service predominantly existing customers with an element of new business. The purpose of the role is to support the performance side of the business. Main … ongoing maintenance requirements. Key Skills and Experience - What we are looking for: Good communication skills and personable. Organised. Well presented. Motivated to achieve great customer service. Analytical with an attention to detail. A full UK drivers' licence. Be located in the Leicestershire area. Have good time keeping. Enthusiastic ...