6 of 6 Permanent ITIL Foundation Certificate Jobs in Leicestershire

case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITIL Foundation Certificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯

manage time effectively in a fast-paced environment. Desirable: Exposure to cyber security frameworks or practices (e.g., endpoint protection, phishing mitigation, MFA, etc.). ITIL Foundation certification or understanding of ITIL principles. Experience with Active Directory, Azure AD, or basic networking. In the first instance, please apply More ❯

manage time effectively in a fast-paced environment. Desirable: Exposure to cyber security frameworks or practices (e.g., endpoint protection, phishing mitigation, MFA, etc.). ITIL Foundation certification or understanding of ITIL principles. Experience with Active Directory, Azure AD, or basic networking. In the first instance, please apply More ❯

to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITIL Foundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯

and automation. Documentation & Training: Ensure the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead … IT, Business, or a related discipline. Substantial experience in IT change management and business analysis. Experience managing a team and delivering successful IT changes. ITIL Foundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Strong technical foundation, able to liaise effectively with technical teams while understanding business needs. Understanding of cloud technologies and integration between various IT systems. Stellantis is proud More ❯

collection creation. Work with Intune Autopilot and support co-management environments . Perform root-cause analysis and manage incidents and requests in line with ITIL standards . Create and manage SSRS reports , alerts, and subscriptions for monitoring and auditing. Liaise with business users to ensure IT services meet their … package distribution . Qualifications and Experience: 3+ years of experience in SCCM and enterprise infrastructure management. Strong exposure to large-scale, complex IT environments. ITIL Foundation certification required (Incident/Problem Practitioner preferred). Experience in working within structured IT support processes and SLAs. Excellent communication skills, with More ❯