1 of 1 DemandTrendPermanent Operations Manager Jobs in Leicestershire

Job Title: Technical Claims Operations Manager - Home Claims Location: Leicester or Bexhill (Hybrid - one day a week in the office) Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities … of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview Reporting into our Head of Home Claims Operations, you'll be leading a high-performing team of Leaders and Handlers across the UK that deliver outstanding customer service, quality claims handling and excellent financial outcomes. You'll … and areas for performance improvement, turning insight into action and supporting wider business change, including systems improvements, digital journey enhancements and operational design projects Leading the development of our operations, ensuring our supplier partners are aligned and delivering against expectations and that we're all achieving operational KPI's while delivering against leakage and quality targets and improving settlement More ❯