1 to 6 of 6 Permanent Service Analyst Jobs in Leicestershire

IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67); £30-34k + c10% bonus, 15% pension, 28 days holiday etc. A confident, enthusiastic IT Help Desk or Service Desk Analyst with strong customer service skills, is sought for this dynamic, finance org who, are … continually investing in their IT services & using the latest technologies. The IT Service Desk Analyst will be part of a collaborative & supportive team of c20 who, provide 1st & 2nd line support to 4 sites with c1400 colleagues/users from across the business predominantly via remote access with … needs of the Leicestershire office. You will be keen to take ownership' of issues, identify priorities and communicate with all parties effectively. The IT Service Desk Analyst will utilise their broad IT knowledge ideally (but not essentially) including most of the following:- Supporting Microsoft Windows 10 or more »

IT Service Centre Analyst Coalville ( 5 days onsite) £30-34,000 My client is looking for a service centre analyst/IT Support Engineer to provide 1st/2nd line phone support and hardware support for a busy service centre. This is a predominately customer … service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the business. Key skills Supporting Microsoft … Laptops/Desktops and Printers/Multi-Function Devices Supporting iOS Apple devices This role would suit candidates used to working in a busy service/contact centre looking to take the next step in their career as the client provides excellent training and career development opportunities. In return more »

IT Service Desk Analyst Leicester - Onsite with some hybrid working Shift rota £25,000 My client are looking for a talented Service Desk analyst to join the team on a permanent basis The purpose of the role is to provide support and administration in relation to … all incidents raised with the Service Desk To be considered, you should have the following experience: In depth knowledge of MS Office 365 Windows 10 support ServiceNow incident management Active directory Due to the volume of applications received for positions, it will not be possible to respond to all more »

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office. The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardware to ensure that the user base is getting the most … roles effectively. We're looking for you to develop into role so that, in time, you gain the necessary skills to become an experienced Service Desk Analyst and can have the opportunity to progress in other IT job roles that may be of interest within the department. Some … support team ? Work to stipulated SLAs with our users and you will be responsible, after training, for the quality of information logged into our Service management system ? Work as part of a team with 3 other Service Desk Analysts ? IT equipment asset management and inventory controls and monitoring more »

Position overview As a Service Desk Analyst you will be providing 1 st line technical support globally. Ensuring that the workplace problems are resolved quickly, allowing colleagues to focus on their own roles. Responsibilities Provide a single point of contact to internal colleagues reporting IT related incidents. Diagnose more »

Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in … East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for … our colleagues across Saint-Gobain for IT queries. What will I be doing : Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a professional service more »