10 of 10 Permanent Service Delivery Jobs in Leicestershire

and Intune, to strengthening our cybersecurity. As IT Infrastructure and Cloud Manager, you will: Oversee the day-to-day running of IT operations, including user support, device management, and service desk leadership Manage and optimise Microsoft 365, Azure, SharePoint, Teams, and Intune to support a cloud-first strategy Provide technical leadership in IT infrastructure, balancing operational delivery with … ensure IT changes are understood, adopted, and embedded Strengthen cybersecurity, compliance, and risk management to protect business operations Develop and maintain IT documentation, processes, and reporting to continuously improve service delivery What s in it for you? Competitive salary: depending on experience Annual bonus scheme linked to performance Holidays: 25 days plus bank holidays, with the option to … Microsoft 365 and Azure. Proven track record leading IT operations or support teams. A degree in Computer Science, Information Technology or similar would be desirable Experience in cloud migration, service delivery, and stakeholder management. Ability to work on-site at Everards Meadows, Leicestershire. Exposure to Intune, SharePoint optimisation, or ITIL service delivery frameworks. Proactive, curious, and More ❯

and Intune, to strengthening our cybersecurity. As IT Infrastructure and Cloud Manager, you will: Oversee the day-to-day running of IT operations, including user support, device management, and service desk leadership Manage and optimise Microsoft 365, Azure, SharePoint, Teams, and Intune to support a cloud-first strategy Provide technical leadership in IT infrastructure, balancing operational delivery with … ensure IT changes are understood, adopted, and embedded Strengthen cybersecurity, compliance, and risk management to protect business operations Develop and maintain IT documentation, processes, and reporting to continuously improve service delivery What's in it for you? Competitive salary: depending on experience Annual bonus scheme linked to performance Holidays: 25 days plus bank holidays, with the option to … Microsoft 365 and Azure. Proven track record leading IT operations or support teams. A degree in Computer Science, Information Technology or similar would be desirable Experience in cloud migration, service delivery, and stakeholder management. Ability to work on-site at Everards Meadows, Leicestershire. Exposure to Intune, SharePoint optimisation, or ITIL service delivery frameworks. Proactive, curious, and More ❯

and Intune, to strengthening our cybersecurity. As IT Infrastructure and Cloud Manager, you will: Oversee the day-to-day running of IT operations, including user support, device management, and service desk leadership Manage and optimise Microsoft 365, Azure, SharePoint, Teams, and Intune to support a cloud-first strategy Provide technical leadership in IT infrastructure, balancing operational delivery with … ensure IT changes are understood, adopted, and embedded Strengthen cybersecurity, compliance, and risk management to protect business operations Develop and maintain IT documentation, processes, and reporting to continuously improve service delivery What’s in it for you? Competitive salary: depending on experience Annual bonus scheme linked to performance Holidays: 25 days plus bank holidays, with the option to … Microsoft 365 and Azure. Proven track record leading IT operations or support teams. A degree in Computer Science, Information Technology or similar would be desirable Experience in cloud migration, service delivery, and stakeholder management. Ability to work on-site at Everards Meadows, Leicestershire. Exposure to Intune, SharePoint optimisation, or ITIL service delivery frameworks. Proactive, curious, and More ❯

Assurance Lead combines business growth responsibilities with technical support and quality assurance functions. The role involves identifying and securing new business opportunities, managing stakeholder relationships, and ensuring high-quality service delivery. This position requires a strategic thinker with strong interpersonal skills, technical aptitude, and a proactive mindset. Key Responsibilities 1. Business Development & Stakeholder Relationship Management Bid writing and management … Support Ensure that stakeholder deliverables meet quality and compliance standards including defined Quality Assurance Standards such as Trusted Charity, Social Value UK, ISO9001. Collaborate with internal teams to address service issues and stakeholder feedback. Support the development and implementation of quality control processes. Monitor stakeholder satisfaction and support service delivery audits or assessments working with commissioners in … line with external expectations and social value. Recommend improvements to enhance service quality and consistency. 3. General IT Support Liaise with our external IT support to: Help ensure compliance with data protection and cybersecurity standards. Maintain documentation of IT procedures, logs, and inventory. Troubleshoot and resolve issues across Windows and CRM systems. Provide onsite and remote technical support to More ❯

Collaborate with IT, vendors, and third-party providers to resolve technical issues and ensure system integrity. Oversee end-to-end in-house payroll processing , maintaining a high standard of service akin to a client payroll bureau. Ensure compliance with statutory requirements including PAYE, NI, pensions, and holiday pay legislation. Manage payroll adjustments such as overtime, bonuses, and variable payments. … Experience Proven experience in leading payroll system projects , particularly involving Kronos (UKG) . CIPP qualification is highly desirable. Strong background in in-house payroll processing, ideally with client-style service delivery or bureau experience. Deep understanding of UK payroll legislation and compliance requirements. Experience managing payroll across multiple departments or cost centres. Excellent attention to detail, analytical skills More ❯

Job summary Were looking for a dynamic and experienced Digital Project Manager to join our Primary Care Team at Leicestershire Health Informatics Service (LHIS). This is an exciting opportunity to lead digital transformation projects across Leicester, Leicestershire, and Rutland, supporting GP practices and system partners to deliver innovative, patient-focused solutions. You'll be responsible for the end … Main duties of the job To manage one or many primarily IT projects with supporting training and change functions within HIS delivering to the client organisations, co-ordinating the service offered by the specialist teams and external suppliers. To ensure that projects are delivered seamlessly within a single programme of work along complete care pathways between healthcare sectors to … serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours More ❯

We are recruiting for a Service Desk Analyst to join the IT team at our Head Office in Lutterworth. As a Service Desk Analyst, you will provide consistent, excellent, and trusted end-user support to >700 colleagues across our UK business. Key day to day tasks will include - Incident Management, Request Fulfilment (including Starter Mover Leaver processes - SML … maintenance and audit tasks, and maintenance of the knowledge base. Effective prioritisation and strong customer service skills are essential. In return you will receive a Competitive Salary from £27,000 DOE 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme & Lifestyle Benefits - Discount on selected on high street stores. Responsibilities include … Logging and managing incidents, access management and requests from internal users via ServiceNow "self-service" portal & high priority telephone calls. ? Provide 1st/2nd line technical support - Basic troubleshooting of IT related incidents & problems. ? Supporting users with hardware, software, telephony & cloud applications. ? Responsible for ensuring all tickets raised contain a suitable amount of detail for further support from 2nd More ❯

new builds, ensuring timely and efficient IT setup and decommissioning. Diagnose and troubleshoot hardware and software issues efficiently and effectively. Ensure all incidents and requests are resolved within agreed Service Level Agreements(SLAs). Maintain accurate records of work completed, assets replaced, and configurations applied. Liaise with practice staff and stakeholders to ensure minimal disruption during replacements and infrastructure … serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours … of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

Role: Field Service Technician - Multi-Functional Devices Location: Leicestershire/Peterborough Package: up to £31,000 per annum + 10% bonus + 26 days holiday Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge … or working as a Field Service engineer in another sector seeking a new challenge What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯

IT Helpdesk Manager Location: Leicester, UK Salary: £40k - £50k Job Profile The Helpdesk Manager is responsible for leading and managing the IT support team and services, ensuring the effective delivery of engineering, IT, and maintenance services. We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team. The ideal candidate will be responsible for overseeing … the daily operations of the helpdesk, ensuring a high level of support is provided to our channel partners, and driving continuous improvement in processes and service delivery. This role requires strong leadership skills, a deep understanding of IT systems, hardware maintenance, troubleshooting, and a customer-service-focused mindset. ECS Recruitment Group Ltd is acting as an Employment Agency More ❯