2 of 2 Permanent Telephony Engineer Jobs in Leicestershire

Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy Overview: A global consultancy business are searching for an experienced Telephony Engineer to join them on a public sector project in Leicester. Role & Responsibilities: To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting. Managing Incidents, Problems … are maintained. Delivery of project-related tasks such as the installation of new telephone equipment. Creation of telephone diagrams and documentation. Actively manage, configure, upgrade and support the complex telephony environment including OpenScape 4000, MS Teams (voice), Netcall, Session Border Controllers, VoIP and Session Initiation Protocol (SIP) platforms. Proactive management of customer environments, identifying potential improvements to deliver increased … of Session Initiation Protocol (SIP) platforms Understanding of MS Teams (Voice) Previous experience with working on Telephone Voicemail Services ITIL v4 Foundation Basic knowledge and understanding of Networking principles Telephony Engineer (OpenScape 4000) - £30,000 – Leicester (On-Site) – Consultancy More ❯

Telephony Engineer Location: On-site, 5 days per week, then Hybrid Leicester Type: Permanent/Full-Time Recruiter: Walter Everett – partnering with a large consultancy Sector: IT Infrastructure About the Role Walter Everett is partnering with a large consultancy to hire a Telephony Engineer to join a dedicated team providing support and project delivery across multiple … customer environments. This is an excellent opportunity to work within a complex and evolving telephony landscape, providing both BAU operational support and project implementation across a range of technologies. While experience with OpenScape 4000 is highly desirable, the company has confirmed they are open to cross-training candidates with strong experience in other PBX systems (such as Mitel, Cisco … or Avaya). What You’ll Be Doing Provide day-to-day operational support across a wide range of telephony infrastructure, including proactive health checks and reporting. Manage incidents, problems, requests, and changes in line with ITIL best practice, ensuring SLAs are consistently met. Deliver project-related work such as the installation and configuration of new telephone systems or More ❯