1 of 1 Permanent Programme Management Jobs in Letchworth

service desk or support role within the security industry. - Experience supporting regional access control and CCTV systems. - Strong background in troubleshooting and supporting security technologies including biometrics, key management, and alarm centers. - Familiarity with Windows operating systems and Microsoft Office Suite. - Basic understanding of IT networks, LAN/WAN, and cloud-based systems is highly desirable. - Strong interpersonal … and communication skills with the ability to engage at all levels. Essential Duties and Responsibilities - Manage and triage service tickets from receipt through to resolution. - Coordinate service queue management and ticket assignment. - Provide first-line solutions where possible, escalating unresolved issues as required. - Coordinate and support engineering visits and remote sign-off processes. - Maintain and update as-built … of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers. With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right More ❯