2nd Line IT Support Analyst
- Hiring Organisation
- Voyage Care
- Location
- Lichfield, Shenstone, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30750/annum Pension, Reward Scheme
diagnose and resolve more complex incidents that have been escalated from 1st line support. Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN connectivity. Awareness of cybersecurity best practices and procedures for identifying and escalating risks. IT certifications (e.g., CompTIA A+, Microsoft Certs) are desirable ...