1 of 1 Permanent SLA Jobs in Lichfield

hardware Creating and updating guides for our bespoke software Identifying areas for improvement in member training on our bespoke software Resolving incidents and requests within agreed Service Level Agreement (SLA) targets Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone You will need the following skills: Strong communication skills, both written and More ❯