Permanent Technical Support Jobs in Lincoln

18 of 18 Permanent Technical Support Jobs in Lincoln

Technical Support Engineer

lincoln, midlands, United Kingdom
Hybrid / WFH Options
Gradwell
Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and … a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot More ❯
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Technical Support Engineer

lincoln, midlands, united kingdom
Hybrid / WFH Options
Gradwell
Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and … a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot More ❯
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Technical Support Engineer - CCTV/Access Control

lincoln, midlands, united kingdom
TechMet Appointments
Are you amulti-talented Technical Support Engineerwith cross-disciplinary skills and experience perhaps in the CCTV/Alarms/Turnstiles/Sensors sector? If you have technical support/installation experience with high level security clearance throughout NI and Ireland and are looking to step up … Hence staff turnover exceptionally low. The Role Main Duties: As a key member of the Operations Team you will install, configure, test, maintain and support our systems at customer sites, including hardware, software, cabling configuration and testing. You will provide a quality on-site and remote technical support … customers, follow customer issues through to completion to ensure resolution and customer satisfaction have been achieved. You will take a pro-active approach to support, implementing contingency procedures to improve service. You will contribute to the ongoing development of both existing and future products. As a key channel between More ❯
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Technical Support Engineer

lincoln, midlands, united kingdom
Hybrid / WFH Options
HAYS Specialist Recruitment
and growth-oriented Managed Security and Services Provider, operating under a "Security First" ethos. Their ambitious growth plans have created new opportunities for experienced Technical Support Engineers who are eager to advance their careers in a supportive and innovative environment. Your Role As a Technical Support Engineer, the successful candidate will be responsible for delivering professional and knowledgeable client support, adhering to agreed resolution SLAs, and ensuring customers have a diligent and engaging experience. They will join the existing support team based in Antrim, where their technical expertise and proactive approach will … Need to Succeed : The ideal candidate will be motivated, ambitious, and technically skilled, with the following competencies and experience: 3-5 years in a technical support role. Strong networking skills, including switching, firewalls, and routers. Proficiency in Windows Server and Virtualisation (VMware and Hyper-V). Competence in More ❯
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Technical Support Engineer Tier I

lincoln, midlands, United Kingdom
Hybrid / WFH Options
Action1
and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support … phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and … solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability More ❯
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Technical Support Engineer (Zend Framework / PHP) - Global Software company

lincoln, midlands, United Kingdom
Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are … impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯
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Technical Support Engineer (Zend Framework / PHP) - Global Software company

lincoln, midlands, united kingdom
Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are … impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯
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Technical Support Engineer

lincoln, midlands, United Kingdom
Intec Select
Technical Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a full-time … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to … resolve issues and manage user expectations effectively. Service Improvement : Contribute to the enhancement of support processes and identify opportunities to improve service provisions. On-Call Duties : Participate in a rotational on-call schedule, supporting out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to More ❯
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Technical Support Engineer

lincoln, midlands, united kingdom
Intec Select
Technical Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a full-time … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to … resolve issues and manage user expectations effectively. Service Improvement : Contribute to the enhancement of support processes and identify opportunities to improve service provisions. On-Call Duties : Participate in a rotational on-call schedule, supporting out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to More ❯
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Technical Support Specialist

lincoln, midlands, united kingdom
Hybrid / WFH Options
sports engine
Description Job Title: Technical Support Specialist SportsEngine is seeking a motivated professional to join our fast-paced and high-growth team as a Technical Support Specialist. This role is a key member of the Customer Success Team, responsible for delivering excellent customer service and supporting customers … developing a strong understanding of our tools and platforms to assist end users effectively, collaborating with customers to identify revenue growth opportunities, and providing support during implementation and onboarding processes. Developing a comprehensive knowledge of our technology stack and platforms to deliver effective assistance. Responding to inbound customer inquiries … timely and accurate solutions. Collaborating with customers to identify business opportunities and driving revenue growth for the Sales team. Liaising with colleagues to resolve technical issues and provide seamless support to clients. Conducting root cause analysis and guiding customers through solution implementation. Elevating technical incidents to relevant More ❯
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Field Technical Support

lincoln, midlands, United Kingdom
Adroit People Limited (UK)
Greetings! Adroit People is currently hiring Title : Field Technical Support Location: Chester , UK Employment Type: Contract (6 months) Work Type: Onsite JD: Field Support, Smart Hands Support, Audio Video support Level 1 Troubleshooting, Support end users, Build laptops, Inventory assets, Technologies and Tools: MS … Teams, ServiceNow, MS Office Essential : UK driving license - Yes Qualifications: High school diploma or equivalent; technical certifications or coursework in IT or AV technology is a plus. Proven experience in providing IT support in an office environment. Strong problem-solving skills and attention to detail. Basic understanding of … skills. Ability to work independently and as part of a team. Willingness to travel to various client locations as needed. Note: Freshers from a technical education background with atleast one year experience are encouraged to apply. They would need to demonstrate a very high learning curve for this role. More ❯
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Field Technical Support

lincoln, midlands, united kingdom
Adroit People Limited (UK)
Greetings! Adroit People is currently hiring Title : Field Technical Support Location: Chester , UK Employment Type: Contract (6 months) Work Type: Onsite JD: Field Support, Smart Hands Support, Audio Video support Level 1 Troubleshooting, Support end users, Build laptops, Inventory assets, Technologies and Tools: MS … Teams, ServiceNow, MS Office Essential : UK driving license - Yes Qualifications: High school diploma or equivalent; technical certifications or coursework in IT or AV technology is a plus. Proven experience in providing IT support in an office environment. Strong problem-solving skills and attention to detail. Basic understanding of … skills. Ability to work independently and as part of a team. Willingness to travel to various client locations as needed. Note: Freshers from a technical education background with atleast one year experience are encouraged to apply. They would need to demonstrate a very high learning curve for this role. More ❯
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Customer Technical Support Specialist

lincoln, midlands, united kingdom
Hybrid / WFH Options
MCS Group
MCS is delighted to be working with a leading organisation in the technology sector, who are seeking a talented Application Support Analyst to join their expanding IT operations team. This is a full-time permanent role focused on delivering high-quality application support, incident management, and cloud-based … solutions across a dynamic technical environment. This is a hybrid role based in Belfast, offering flexibility and strong career progression opportunities. Key Responsibilities: Provide first-line to third-line technical support across a range of enterprise applications and platforms Investigate and resolve technical issues through SQL … queries Manage incidents effectively, prioritising based on business impact and ensuring timely resolution Support end-users with technical guidance and system updates Assist in the testing, quality assurance, and performance monitoring of cloud environments Liaise with stakeholders and technical teams to deliver support solutions and service More ❯
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Front Office Trading Technical Support

lincoln, midlands, United Kingdom
Marlin Selection Recruitment
We’re hiring a proactive and detail-oriented Customer Support Analyst to join the eOperations team of a global financial services business . Based in London , this role supports mission-critical trading applications and services across EMEA, APAC, and the US. If you thrive in fast-paced environments, enjoy … solving complex technical issues, and have experience in financial markets — we want to hear from you. The Opportunity You’ll be part of a global team overseeing the full trade lifecycle — from order entry through to clearing and settlement. Working closely with brokers, traders, product teams, and developers, you … ll play a key role in maintaining service excellence and operational resilience. What You’ll Be Doing Diagnose and resolve 1st-line support issues; escalate as needed while maintaining clear documentation. Communicate effectively with internal and external stakeholders, managing expectations throughout. Take ownership of your workload and contribute to More ❯
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Front Office Trading Technical Support

lincoln, midlands, united kingdom
Marlin Selection Recruitment
We’re hiring a proactive and detail-oriented Customer Support Analyst to join the eOperations team of a global financial services business . Based in London , this role supports mission-critical trading applications and services across EMEA, APAC, and the US. If you thrive in fast-paced environments, enjoy … solving complex technical issues, and have experience in financial markets — we want to hear from you. The Opportunity You’ll be part of a global team overseeing the full trade lifecycle — from order entry through to clearing and settlement. Working closely with brokers, traders, product teams, and developers, you … ll play a key role in maintaining service excellence and operational resilience. What You’ll Be Doing Diagnose and resolve 1st-line support issues; escalate as needed while maintaining clear documentation. Communicate effectively with internal and external stakeholders, managing expectations throughout. Take ownership of your workload and contribute to More ❯
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AV Technical Support Help Desk

lincoln, midlands, united kingdom
Hybrid / WFH Options
Panoramic Global Tech
Company Description Panoramic Global Tech are a white label Audio Visual, IT and Digital solutions provider, working with Customer’s to support their end users, globally. Panoramic Global tech provide procurement of hardware, warehousing services, Installation of hardware and support services, including a helpdesk, Field Service Engineers (globally … and a passion for excellent Customer service, you’ll fit in perfectly with our team. Role Description This is a full-time hybrid AV Technical Support Help Desk role located in the London, United Kingdom, with the flexibility for some work from home. The role involves troubleshooting and … providing support for Audio Visual (AV) Systems, video conferencing, lighting, and projectors on a day-to-day basis. Qualifications Audio Visual (AV) Systems and Troubleshooting skills Experience with Video Conferencing technologies Familiarity with Projectors Strong problem-solving and communication skills Certification in AV or a related field is a More ❯
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Technical Support Engineer

lincoln, midlands, United Kingdom
Russell Tobin
Job Title - Deskside Engineer Level of Clearance - BPSS Client - IT Renowned Firm Duration - 3 Months Contract Job Responsibilities: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. … Analyses systems needs, troubleshoots problems. Provides user support, new hire system set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands … customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business More ❯
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