Customer Experience Director
Lincoln, Lincolnshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Apogee
REQUIRED Experienced leader of large-scale customer contact centres handling high volumes of tickets or queries. Strong knowledge of IT Managed Services, Managed Print Solutions, and multi-vendor environments. ITIL v4 certified with knowledge of ISO20000-1 standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: