1 of 1 Permanent 3rd Line Support Jobs in Liverpool

full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position within the IT department, providing the highest level of technical support. … , performing thorough diagnostics and root cause analysis. Conduct Post Incident Reviews where users report unresolved issues that have subsequently been resolved at 3rd line. Oversee the maintenance and optimisation of IT systems and infrastructure to ensure peak performance and reliability. Manage and troubleshoot network infrastructure, including servers ...