20 of 20 Permanent Customer Service Jobs in Liverpool

summary An exciting opportunity has arisen for a motivated, enthusiastic Digital Support Engineer with a passion for excellent customer service to join our Digital Support team at Alder Hey. The ideal candidate will be courteous, professional and flexible to changes in working practices. A can-do, friendly, customer … incident worklogs, be communicative and work collaboratively with colleagues within Digital, and ensure users are provided with frequent updates on the status of their service request. The post-holder may be required to work outside core operating hours on occasion to meet tight deadlines and attend community sites ...

commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery … Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. ...

team. The role is full time and will be based in Bousfield Health Centre, Westminster Road L4 4PP The ideal candidate will have excellent customer service and communication skills and be able to work as part of a team. Previous experience of working in a GP practice … team and project a positive image to visitors, either in person, online or on the telephone. Assist and direct patients in accessing the appropriate service and/or healthcare professional in a courteous and efficient way. Undertake a variety of administrative duties in the smooth running of the practice. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

volumes of data. Key Responsibilities: Daily reconciliations of data from multiple systems to accurately reflect performance. Monthly reconciliations to DWP MI packs to ensure customer service standards are met. Claiming Outcomes for DWP employability contracts. Uploading data to internal/external systems with complete accuracy … pressure, clear communication, and ability to report issues. Personal attributes will include effective: Influencing, Attention to Detail, Target Orientation, Drive & Resilience, Verbal Communications and Customer Service skills. A minimum of 2 A-Levels or an equivalent Level 3 Diploma GCSE English Language at a minimum of a Grade ...

Liverpool, Merseyside, L24 9LN Shift pattern – Mon to Fri - 7:30am to 4:30pm As the Stores Team Leader, you will consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client. You will be supporting the Stores Management in directing the daily operations … accurately and efficiently record goods delivered into the stock control system. To release products on back order for delivery to the Client. To confirm customer deliveries in a timely manner. To ensure approved documentation is accurately completed and authorised where necessary. To complete stock deliveries in line with Company ...

alarm system. Regardless of the task, one constant remains: you will always represent our client's business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard … difference in your local area. The Important Bit - The Package: 20 days holiday plus Bank Holidays. Additional days awarded based on length of service Additional day off available for your birthday Christmas Shutdown Continuous ongoing training opportunities with direct access to training centre and support from the National Training ...

required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network … resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience and support secure cloud and on-premises environments. Service Management, Automation & Technical Leadership Lead the monitoring, observability, performance and capacity management ...

that will be based in Croydon, Salford or Liverpool. Our client is establishing a new front door and demand process for management information. This customer-focused role acts as the key link between the MI teams and their customers, triaging requests through a central Front Door process, providing first … submission process, gathering additional detail and providing regular progress updates. Act as first-line support for the MI request process, responding to and escalating customer complaints as required. Identify trends in customer requests and make recommendations to the teams on new MI products that should be considered. Direct ...

deskside IT support. Troubleshoot issues involving Microsoft 365, Windows 11, Exchange and Active Directory. Log and manage incidents, requests and problems through the IT service management system. Take ownership of support tickets through to resolution or appropriate escalation. Monitor outstanding tickets and provide users with regular progress updates. Support … with users across all levels of the organisation. Participate in floor-walking, technology rollouts, testing and IT projects. Maintain support documentation and contribute to service improvements. Work collaboratively with senior analysts and specialist technical teams. Required experience: At least two years' experience in a service desk, desktop support ...

waterfront location Exposure to a broad Microsoft technology environment Opportunity to support specialist legal and business applications Involvement in IT projects, rollouts, testing and service improvements Collaborative environment with opportunities to develop your technical knowledge What you’ll be doing: Providing 1st and 2nd line IT support via phone … closely with senior analysts and wider technical teams What we’re looking for: Minimum 2 years’ experience within an IT Support, Desktop Support or Service Desk role Strong Microsoft 365 knowledge Good Windows 11 support experience Active Directory experience Microsoft Exchange knowledge Strong troubleshooting and problem-solving skills Excellent ...

operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist … large and dynamic enterprise companies Ability to work well in a highly dynamic/team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss ...

different people Good general IT and administrative skills A proactive attitude and willingness to learn Other DESIRABLE qualities/skills include: Previous administration or customer service experience Interest in recruitment, HR or talent acquisition Experience using Microsoft Office or CRM systems An interest in business, sales or technology ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

structure. You will need to have experience working under pressure and work part of a team. The department operates on a 24/7 service including all bank holidays and weekends, so flexible approach to work is required.Candidates who have applied previously (within the last 6 months) are asked … alarms for repair. Report lift entrapments and liaise with those entrapped. Operating the iPM system for Outpatient Appointments, Patient Enquiries. NWAS Northwest Ambulance booking service About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University ...

visitors and colleagues Manage meeting rooms, office facilities and workplace resources Coordinate internal events, meetings and hospitality arrangements Build strong relationships with suppliers and service providers Support employee engagement initiatives and workplace communications Ensure the office environment remains welcoming, professional and efficient About You Previous experience in workplace experience … office management, hospitality or front-of-house roles Exceptional communication and customer service skills Highly organised with strong attention to detail Able to manage multiple priorities in a fast-paced environment Proactive, professional and solutions-focused What's On Offer Salary £27,000 - £32,000 Modern office environment ...

Building in Liverpool. This is a rare opportunity to join one of the UK's leading FMCG businesses. Department/Location: IT – Supply Chain & Customer Fulfilment Reports To: IT Delivery Manager – Supply Chain & Customer Fulfilment Why Princes? Competitive Salary 25 days Annual Leave + Bank Holidays … technical leadership across delivery teams No direct line management responsibility 3. Key Responsibilities Define end-to-end SAP SD solution architectures across Supply Chain & Customer Fulfilment domain Design solutions covering order management, ATP, pricing, deliveries and billing processes Ensure integration between SAP SD, logistics systems, EDI platforms and finance ...

sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location: 70 S John St, Liverpool L1 8BJ. Contract … successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum ...

role at the heart of our practice, ensuring the smooth day-to-day running of the reception team and delivering an excellent standard of service to our patients. As Deputy Practice Operations Manager, you will be responsible for supervising and supporting a team of receptionists and admin team, managing … emails and handling general enquiries. Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service. Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating ...

Customs teams with administrative and operational activities. Use digital systems to monitor shipments and customs activity. Explore how Artificial Intelligence can improve productivity and customer service. Help identify opportunities to automate repetitive tasks. Create guides and resources to help colleagues use digital tools confidently. Use Microsoft Copilot and other … opportunities and improvements. Support digital improvement projects across the Customs function. Build dashboards, reports and presentations to communicate insights. Work with colleagues across Operations, Customer Experience and Technology teams. Continuously look for smarter, faster and more efficient ways of working. What we're looking for We don't expect ...