IT ServiceDeskAnalyst IT ServiceDeskAnalyst Telent are looking for an IT ServiceDeskAnalyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am … 00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT ServiceDeskAnalyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT ServiceDeskAnalyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance More ❯
IT ServiceDeskAnalyst IT ServiceDeskAnalyst Telent are looking for an IT ServiceDeskAnalyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am … 00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT ServiceDeskAnalyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT ServiceDeskAnalyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance More ❯
IT ServiceDeskAnalyst required to work office based, Monday to Friday in Liverpool. Shift hours are 8am to 4pm or 9am to 5pm. You will be expected to be on call, once on month. You will be reporting directly to the IT ServiceDesk Lead. You will be joining the IT ServiceDesk … to ensure seamless IT operations. You will be required to meticulously document and log support activities and resolutions. You will place a strong emphasis on delivering high-quality customer service and support. Skills required: Proven 6 months to 12 months as 1st line in IT. Enjoy working in a collaborative and team-orientated environment. Strong troubleshooting and problem-solving … Ability to self-manage and prioritise multiple tasks. Capability to work on a rotating shift schedule, including weekends (once a month) and bank holidays. A positive attitude toward customer-service and willingness to go the extra mile to assist. An interest in IT and related subjects and a passion for customer service. Full training will be given. Please send More ❯