1 of 1 Permanent Service Management Jobs in Liverpool

small team of ICT Engineers. This is a hands-on Lead role, combining deep technical capability with team coordination, operational oversight, and continual service improvement. Your expertise will help ensure that mission-critical systems remain resilient, reliable, and aligned to industry best practices. What you'll be doing Manage … activities of the ICT engineering team including incident/request management, annual leave, on call rota and performance reviews. Drive continuous improvement initiatives for ICT processes and technologies Escalate any issues within the engineering team to the Head of Client Delivery in a timely manner Manage and maintain ...