2 of 2 Permanent Applications Support Engineer Jobs in Livingston

Rota to monitor the ServiceNow (SNOW) system for new calls (Monday Friday, 08:00 - 18:00). Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include: Functionality … support as required. Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience: 5+ years working in a applications support or development environment Customer facing experience Essential Criteria BPSS Eligibility To be eligible for BPSS clearance, you must have lived ...

monitor the ServiceNow (SNOW) system for new calls (Monday – Friday, 08:00 - 18:00).\ N\n\nProvide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include … required.\ NCommunication skills:\ N\nMust have excellent communication skills including written, verbal and presentation\ N\nWorking Experience:\ N\n5+ years working in a applications support or development environment\ NCustomer facing experience\ N\nEssential Criteria – BPSS Eligibility\ NTo be eligible for BPSS clearance, you must have lived ...