Customer Support Engineer
- Hiring Organisation
- Us3 Consulting
- Location
- Livingston, West Lothian, UK
- Employment Type
- Full-time
services Monitor system availability, performance, and data flows between DERMS, SCADA, ADMS, EMS, and DERs Handle incidents, service requests, and escalations in line with SLA commitments Perform root cause analysis (RCA) and implement permanent fixes Support patching, upgrades, deployments, and configuration changes Collaborate with engineering and product teams to improve ...