3 of 3 Permanent Support Engineer Jobs in Livingston

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service … requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base articles ...

Role:Customer Support Engineer - WAMSKey Skills/Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience with … solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real-time data ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative maintenance ...