2 of 2 Permanent 1st/2nd Line Support Jobs in London

established Professional Services firm is seeking an experienced 1st / 2nd Line IT Support Technician to join their dynamic team to be part of a small IT team based on-site in their central London office. The successful candidate will … based in their central London office and responsible for providing 1st & 2nd line support to approximately 200 staff. Duties will also include assisting with user account management, security protocols, and access permissions, maintaining accurate documentation as well as supporting ongoing system upgrades ...

Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern: Hybrid / office-based days to be agreed, minimum 2 days per week Job Overview We are a leading IT Consultancy with offices … occasionally to our offices in Borehamwood and Horsham Desirable Skills & Experience Testing Experience : Knowledge of QA methodologies, writing test plans, or executing manual / automated tests Solid Documentation Experience: Proven ability to write clear, structured documentation for both technical and non-technical audiences Experience using ticketing systems (e.g., Jira ...