13 of 13 Permanent 2nd Line Support Jobs in London

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first … per week onsite at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯

2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint More ❯

2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint More ❯

2nd Line IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous … improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring More ❯

2nd Line IT Support Engineer London Bridge, SE1 Hybrid (1 week office/1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and … continuous improvement and they re looking for a talented 2nd Line IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring More ❯

2nd Line IT Support Engineer London Bridge, SE1 – Hybrid (1 week office/1-week WFH) £38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and … continuous improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring More ❯

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are … delivering exceptional IT support. They understand that IT isn t just about technology it s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you ll be a key member of the team, providing high-level support to a variety of clients. Your day … email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4 5 years in a hands-on technical support role, within an MSP environment. You ll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with: Networking More ❯

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are … delivering exceptional IT support. They understand that IT isn’t just about technology—it’s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you’ll be a key member of the team, providing high-level support to a variety of clients. Your day … email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4–5 years in a hands-on technical support role, within an MSP environment. You’ll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with: Networking More ❯

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are … delivering exceptional IT support. They understand that IT isn’t just about technology—it’s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you’ll be a key member of the team, providing high-level support to a variety of clients. Your day … email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4–5 years in a hands-on technical support role, within an MSP environment. You’ll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with: Networking More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest … Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily … and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office More ❯