Permanent Balanced Scorecard Jobs in London

2 of 2 Permanent Balanced Scorecard Jobs in London

Commercial Finance Manager

London, United Kingdom
Civica
As Commercial Finance Manager, you will: Manage the cadence and calendar of commercial finance deliverables, ensuring timely insights and reporting. Develop operational and executive reporting packs, including dashboards and balanced scorecards. Run and maintain our Annual Recurring Revenue (ARR) analysis and support deeper insight into SaaS performance metrics. Build and maintain reporting templates and KPI tracking for divisional finance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Contact Centres British Airways

London, United Kingdom
CCMA - Call Centre Management Association
the Director of Customer Care, you will: Lead, motivate, and develop a high-performing team of c.3000 people in multi-site locations, fostering operational excellence Drive delivery of a balanced scorecard across efficiency, service, revenue, and compliance metrics. Oversee first-line operations across all channels (voice, chat, social media, complaints), markets, and segments, ensuring continuous optimisation. Manage senior More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: