As a Support Analyst you will be responsible for ensuring that end users are receiving the appropriate assistance. This includes the responsibility of all procedures related to the identification, prioritisation, and resolution of end user requests and incidents, including the more »
and develop policies, procedures and documentation. We are looking for indepth experience in Server Administration, Microsoft, Citirix, Azure Active Directory, Teams, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected more »
Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains more »